Job details

Manager, L1 Triage

Cohere Health is a fast-growing clinical intelligence company that leverages AI to improve patient care. They are seeking a Manager for their Client Experience Support team to ensure exceptional service and support for their healthcare technology platform.

Skills

Proficiency in JUnit framework
Knowledge of Cypress automation tools
Strong analytical and problem-solving abilities
Excellent communication skills

Responsibilities

Investigate product bugs promptly
Mentor team members on issue investigation
Partner with product and technical teams for bug resolution
Develop and manage L1 support programs
Handle day-to-day customer issues
Document processes and findings

Education

Bachelor’s degree in Computer Science, Engineering, Healthcare Management, or related field

Benefits

Health insurance
401k
Bonus

To read the complete job description, please click on the ‘Apply’ button

Cohere Health Glassdoor Company Review

3.6

Cohere Health DE&I Review

3.9

CEO of Cohere Health

Unknown name

Approve of CEO

By Cohere Health

Cohere Health will simplify healthcare by enabling patients, physicians, and health plans to collaborate on getting the right care -- at the right time, at the right place, and with the right value. Our focus is to enable an efficient, transparent...

57 jobs

MATCH

Calculating your matching score...

BENEFITS & PERKS

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Paid Holidays

FUNDING

Series A