Job details

Senior EDD Compliance Analyst

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Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance EDD Operations within the CX Compliance team, you will be responsible for conducting end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance handling.

What you’ll be doing:

Minimum of 3 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD/KYC, compliance, or regulatory matters.
Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
Document investigations in appropriate channels and in written narratives as necessary
Incorporate feedback from Quality Assurance Team
Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations
Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts

What we look for in you:

Strong interpersonal, analytical, and communication (verbal and written) skills
Experience working with Google Sheet, Google Doc, Excel, Word
Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
Ready to support in 24*7 environment
Organized with a High level of attention to detail

Nice to haves:

Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
Experience in project management, analytics, or vendor management
Advanced degree in business, finance, or customer experience (CX)
Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.
Experience collaborating with external outsource business partners

Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the 24/7 nature of cryptocurrency, shifts may include weekend and night.

Job #: G2712

#LI-Onsite

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$47.77—$47.77 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

Coinbase Glassdoor Company Review

3.7

Coinbase DE&I Review

3.9

CEO of Coinbase

Brian Armstrong

Approve of CEO

Average salary estimate

$47770 / YEARLY (est.)

min

max

$47770K

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What You Should Know About Senior EDD Compliance Analyst, Coinbase

Are you ready to take your career to new heights? At Coinbase, we are on a mission to foster economic freedom globally, and we’re looking for a Senior EDD Compliance Analyst to join our innovative team right in Charlotte, North Carolina. This isn't just a job; it's an opportunity to work alongside some of the brightest minds in the crypto and financial sectors. As a Senior EDD Compliance Analyst within our CX Compliance team, you will play a crucial role in ensuring our operations meet regulatory standards while providing top-notch service to our customers. Your responsibilities will include conducting thorough investigations into customer activity, analyzing transaction behavior, and maintaining detailed documentation to ensure compliance with regulations. We value your analytical skills and attention to detail as you will be interpreting evidence from various tools to assess the legitimacy of customer transactions. We’re looking for someone who thrives in a fast-paced environment, is eager for feedback, and is passionate about driving continual improvement. Here at Coinbase, you’ll have the chance to truly impact the future of finance while working with diverse, high-caliber colleagues. If you have at least three years of relevant experience in financial services or compliance, including familiarity with EDD or KYC processes, and you’re excited about making a difference in the world of crypto, we want to hear from you. Get ready for an engaging, challenging, and rewarding experience as we build the future together!

Frequently Asked Questions (FAQs) for Senior EDD Compliance Analyst Role at Coinbase

What are the primary responsibilities of a Senior EDD Compliance Analyst at Coinbase?

As a Senior EDD Compliance Analyst at Coinbase, your main responsibilities will include conducting end-to-end investigations of customer activity, analyzing transaction data, and gathering information to support BSA/AML regulatory compliance policies. You will also document your findings and work collaboratively with various teams to maintain compliance standards and improve investigation processes.