Customer Service & Support I

• 
  Master all TAC, SSCD and TS processes, tools and best practice
• Assist customers with Service Request and interactions with TAC
• Follow up on open SRs and RMAs for each case they are engaged with
• Keep record on critical issues for top Customers, as indicated by the Territory Escalation Manager
• Responsible for achieving all metrics for the respective customer/partner, as defined by the

• Deliver TS training sessions to customers and partners within the country/. Region
• Build and maintain excellent understanding of customers

Contact Details

Recruiter
Abhishek Joshi

Phone

442036215692