Colleague Student Business Analyst

The Colleague Business Analyst’s main role is to consult with end users, understand and optimize business processes and to assist users in becoming more efficient and effective in utilizing the Colleague ERP system to drive student success. This position reports to the Executive Director at Temple College in Temple, TX. This is an on-site position.

Where you would make an impact

• Provides functional and technical assistance by responding to inquiries regarding errors, problems, or questions with programs, processes, and reporting.
• Provides functional business process analysis and redesign assistance by partnering with customer business units and appropriately recommending efficiencies and improvements.
• Partners with management, staff, and client end users to gather requirements about business process flow, application intent, functions, features, data, input, and output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.
• Creates test transactions and runs tests to find errors and confirm program meets specifications.
• Assists client with identifying data integration points and functional dependencies within the Colleague ERP system and to third party systems.
• Advises on key communications needs for Colleague modules and maintenance upgrades and provides input and direction for remote Colleague resources.
• Serves as a resource in the areas of client/server architecture, relational data base design, networking and communications, systems analysis, systems programming, systems administration, document imaging, job scheduling or a combination of specialties.
• Works closely with project management and remote technical teams to support successful deployment of initiatives and business process analysis efforts.
• Works with client to develop functional requirements and data mapping specifications.
• Creates and Updates ticket tracking system (ServiceNow) with pertinent information.
• Writes and maintains documentation of changes to computer code, programs, and functional specifications.

What you will bring

• 5+ years of experience and expert functional/technical knowledge in the Colleague ERP application.
• Experience with Ellucian Colleague, Ellucian CRM Advise, Colleague Self Service, Ellucian Ethos, Ellucian Mobile, Business Objects/CROA or other reporting tools.
• Knowledge and experience with MSSQL, T-SQL, Business Objects and/or other data related reporting tools.
• Thorough technical knowledge in development of methodologies, design and implementation.
• Understanding of specialty areas such as relational data base design, end-user processes, client/server architecture, document imaging, job scheduling, systems administration or a combination of areas.
• Effective skills in research and analysis, project planning and implementation.
• Good understanding of entire development and implementation process, including specification, documentation, and quality assurance.
• Understanding of higher education related business processes in one or more of these areas: Financial Aid, Student Finance, Student Registration, Degree Audit, Student Admissions, Finance, Human Resources, or Institutional Research.
• Colleague Functional Experience areas such as Core, Financial Aid, Student Finance, Academic Records, Degree Audit, Self Service, Student Planning, Finance, HR, Web solutions, typical reporting tools and dashboards.
• Strong interpersonal communication skills and the ability to maintain effective working relationships with clients, co-workers, and vendors.
• Excellent decision-making, time-management, and planning skills.
• Customer-centric approach to problem-solving.
• Experience working with clients to gather requirements for developing software.
• Must be a self-starter and motivated to move projects forward.
• Ability to manage competing priorities in a highly demanding environment.

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & Bright Plan - to help you save for the future
• Maternity & Paternity Leave
• Charitable leave – 40 hours/year
• Telemedicine
• Wellness
  
  • Ginger (mental health)
  • Wellbeats (virtual fitness classes)
• Rethink & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Tuition Reimbursement Assistance
• Professional development opportunities

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