Collections Specialist

We are currently seeking a Collection Specialist to join our team. In this position, you will perform cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts. You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third-party collection agencies. Ensure all regulatory requirements are adhered to in regard to collection activities.

Successful candidates will be:

• Responsible for outbound calls, e-mailing, and/or sending letters to inactive students with past-due balances to obtain payments.
• Ensures the collection goals assigned are met each month and strives to exceed this goal.
• Perform skip-tracing activities in locating borrowers.
• Assist Collections Supervisor in data collection and report preparation on an ongoing basis as required.
• Making 80-100 outbound calls daily.
• Good skip-tracing skills.
• Good knowledge of all system databases.

Our client offers an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.)

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance

Physical setting:

• Call center

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mesa, AZ 85210: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person