Job details

Customer Experience Show Lead, PSA

Collectors is a leading creator of innovative technology for collectors. They are looking for a PSA Customer Experience Show Lead to enhance customer care and lead a team at events.

Skills

Communication skills
Problem-solving
Industry knowledge of collectibles
Time management
Interpersonal skills

Responsibilities

Motivate colleagues and oversee daily activities of call center employees.
Deliver exceptional customer care in person, over the phone, and through email.
Train staff on processing submissions at events.
Ensure items are safely transported and accounted for.
Supervise trade shows and manage logistics.

Education

Not specified

Benefits

Health Insurance: Medical, Dental, and Vision
401(K) Matching Plan
Paid vacation
Holiday pay
Employee discounts
Flexible hours

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Collectors Glassdoor Company Review

3.7

Collectors DE&I Review

No rating

CEO of Collectors

Nat Turner

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By Collectors

Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Sports & Recreation

TEAM SIZE