Job details

Customer Experience Specialist, PSA (Shows and Events)

Collectors is a leading creator of innovative technology for collectors worldwide. We are seeking a Customer Experience Specialist to provide world-class care to customers and assist with their needs.

Skills

Excellent communication skills
Interpersonal skills
Problem-solving abilities
Attention to detail
Familiarity with computer programs

Responsibilities

Inform customers of company services and policies
Schedule drop-offs and pickups with customers
Assist with inquiries on orders and pricing
Resolve complaints or issues according to company procedures
Attend trade shows to assist in order processing

Education

Associates Degree or equivalent preferred

Benefits

Health Insurance
401(K) Matching Plan
Paid vacation
Holiday pay
Employee discounts

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Collectors Glassdoor Company Review

3.7

Collectors DE&I Review

No rating

CEO of Collectors

Nat Turner

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By Collectors

Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Sports & Recreation

TEAM SIZE