Front Desk Attendant

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Front Desk Attendant position will be required to answer the office phone, meet, greet, screen, direct, and address the myriad needs of customer, clients, vendors, contractors, delivery people, and others who approach the front desk throughout the day.

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

• Monitors building entry/exit points.
• Controls residents, visitors, applicants, and vendor’s access into the building.
• Keep work area clean and organized throughout entire shift.  
• Communicate in writing the building management and staff issues concerning events that took place during your shift.  Including but not limited to issues/concerns related to security, maintenance, visitors and resident's behavior. 
• Responsible for supervising the building when management is not available or not on duty.
• Remain at the front desk location at all times, unless specific resident or staff requires your absence from front desk location.
• Maintain key control at all times.
• Comply with all Fair Housing laws.
• Assess and make recommendations to management regarding training needs.
• Help maintain property management software (Onesite) as directed by property manager.
• Performs other duties as assigned.

• High School diploma or equivalent;
• Relevant experience in customer service may substitute for formal education.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.