Business Operations

About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

As a founding member of Column’s Business Operations team, you will be responsible for helping lay the foundation for the company’s next decade of growth. This team will own Column’s most important strategic and operational initiatives, with a heavy focus on designing new operating systems that will directly impact our ability to scale. Individuals in this role will serve as the “GM” of a particular product or project, diving deep into a wide range of challenges across product strategy, pricing optimization, compliance operations, and internal tool/platform development. You will have the opportunity to experience having P&L ownership of a particular product, while working alongside senior leadership at Column to take our business to the next level.

This position will report to our Head of Business Operations, and will be in-person in our Presidio-based office in San Francisco (3-4 days/week) - we will support relocation for the right candidate. 

What you’ll do

• Own the strategy and operations for key distribution channels and products

• Design and implement our most critical scaling initiatives, with a heavy focus on optimizing the speed with which we can onboard and support new customers

• Drive decisions around “build vs. buy” strategies for new tooling and systems we need to drive automation and scale - work closely with our engineering team to define design requirements for our “build” projects

• Support go-to-market strategy and commercialization (e.g., pricing, margin optimization) of current and future state products

• Partner with our Finance team to maintain a pulse on the financial health of our product lines - highlight key metrics we should be looking at, and call out relevant trends for us to get ahead on

• Be an integral part of yearly strategy and company goal planning

• Serve as “chief project manager” across all of the above, owning timelines and driving accountability on execution across the team

What you’ll need to be successful

• 5-10 years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm strongly preferred

• Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale

• Experience influencing and managing multiple stakeholders with varying priorities, and getting them to commit to executing against a shared goal

• Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical

• Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business

• Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must

What you'll get from us

• 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 50% covered for your dependents

• 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses

• 📈 401k plan, including self-directed brokerage options

• 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge

• 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers

• 🍽️ Catered lunches and dinners for SF employees

• 🚆 Commuter benefits

• 🎉 Regular team building events, including annual offsite

Pay transparency:

The annual US base salary range for this role is $180,000 - $250,000, exclusive of equity compensation and benefits.

This salary range may span several career levels at Column, and will be narrowed during the interview process based on a number of factors including, but not limited to, the candidate’s skill sets, experience, licensure and certifications, location, and other business and organizational needs.

We look forward to hearing from you

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.