Job details

Community and Change Manager

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we believe in the power of teamwork and are on a mission to unleash the potential in every team through distributed work.

The Team Anywhere organization is responsible for driving Atlassian’s distributed teams strategy in collaboration with all functions of the business, using a global and inclusive lens. We are a collaborative group with a unique mix of backgrounds from the technology, legal and consulting industries. You'll join a team that is not only intelligent, motivated, and passionate about Atlassian's products, customers and the future of work, but also fun to work with!

We are seeking an experienced Change & Community Manager to play a crucial role in amplifying our distributed work practices. The ideal candidate brings expertise in change management and community-building; with a track-record of engaging people in ways that shift mindsets and behaviors. They must enjoy problem-solving in a fast-paced, sometimes ambiguous environment. As well as, posses the ability to maintain a strategic long-term view, while delivering near-term, tactical needs.

The right person for this role will bring passion and energy to the following responsibilities:

Change Management & Stakeholder Engagement

Map our ecosystem of partners, stakeholders, and pilot/program participants to drive highly-strategic stakeholder engagement efforts
Implement strategies that empower diverse stakeholder groups within Atlassian to adopt new ways of working, shift mindsets, and build new habits.
Building strong relationships with our key partners- cultivating a deep understanding of their needs and communities- in order to inform our efforts to drive behavior change.
Identify the best channels and tactics to engage target audiences, community members, and advocates

Community Building

Develop a strategy to build a robust, engaged community of early-adopters and advocates for our Team A WoW products, experiences, and intellectual property.
Design and implement mechanisms to grow advocacy networks, and increase engagement across groups of champions.
Build and execute grass-roots communication strategies that engage users and key audiences in our product and program development phases.

Metrics

Develop and own the processes and tools that support continuous feedback loops on our products and programs, with a focus on surfacing success stories and key learnings that support internal and external storytelling.
Define, monitor, and enhance adoption metrics over time to help our team understand the impact of outreach efforts and how to improve them.

Qualifications

Minimum of 7+ years of experience in a change and community management capacity, ideally with experience navigating geographically dispersed stakeholders and teams.
Leadership or significant experience with large change management initiatives that leveraged strong communities of champions.
Proficiency in various change, community and strategic comms frameworks, allowing you to pragmatically apply them as needed.
Experience collaborating with leadership, influencing tactical execution and larger strategy. Proven experience delivering change programs with stakeholders across different time zones and countries.
Proven experience in leading in ambiguity, comfortable with reaching 70% completion and refining it while in-flight.
Candidates in PST strongly preferred

Compensation

At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:

Zone A: $124,500 - $190,900

Zone B: $112,050 - $171,900

Zone C: $103,335 - $158,500

Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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Atlassian's mission is to unleash the potential in every team—including our own. We know that the highest performing teams include people with diverse perspectives and ways of solving problems.

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