Manager, People

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We're Hiring

As our Manager of People, you will support our organization and guide the development of HR strategies. The People Manager will attract, develop, and retain top talent keeping DEI efforts at the forefront of all that we do. Having a combination of strong business acumen, human resources, organization development and organizational design is key.

• Establish and maintain an intimate understanding of the business, in the interest of building effective and productive working relationships with internal stakeholders at all levels of the organization
• Develop and drive the implementation of HR strategies and initiatives that align with the business priorities and goals of Complex NTWRK
• Drive people engagement strategies that foster an environment where all employees are respected and valued
• Facilitate the consistent application, implementation and improvement of HR policies, processes, and programs (e.g., merit and promotion, planning, performance management, employee relations, career development, headcount planning, etc.)
• Integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to the workplace
• Translate near and long-term operating goals into HR processes, projects, and assignments and integrates and initiates the work with key stakeholders and functional partners to ensure appropriate solutions are delivered to support business strategies
• Be available to all employees as a coach, counselor, and mentor; be effective at rallying everyone toward the common goals and be an effective bridge builder across all functions and levels within the organization
• Maintain employee files
• Recruit top talent (screening, sourcing and developing recruitment strategies)
• Process and coordinate employee onboarding (e.g., Employee Handbook distribution and acknowledgement, benefits enrollment, etc.), as well as employee separations (e.g., final check, return of company property, etc.)

• 3-5 years’ experience in human resources, organization development, training or related talent planning field (preferably in ecommerce or entertainment)
• Understands how to lead change within dynamic, fast-paced environments
• Ability to maintain a broad view of the business and deliver solutions that balance individuals and overall company needs
• Ability to focus on critical issues to balance and respond to competing priorities
• Strong consulting and influencing skills; ability to think strategically
• Strong facilitation skills applicable across formal and informal (e.g., coaching, mentoring) approaches
• Exceptional collaboration skills and ability to effectively work across functions and organization
• Embraces working and operating in a highly collaborative and communicative environment
• Ability to manage and thrive within ambiguity
• Innovative and creative in approach to accomplish work

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S