Computer Hardware Sales Representative

We are looking for someone to join our team in our Las Vegas, NV, Innovation office, to help us continue providing the best products and support to our customers, if you think this is a good fit for you, please share your up-to-date resume with meghan.m@droisys.com.

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Title: Technical Service/Hardware Sales Representative
Office Location: Las Vegas, NV 89119
Work Location: In-Office
Terms: Fulltime

Position Overview:

We are seeking a motivated and customer-oriented individual to join our team as a Technical Service / Hardware Sales Representative. In this role, you will be responsible for providing technical support, promoting computer hardware products to customers. Your primary focus will be on delivering excellent customer service while driving hardware sales and maintaining strong client relationships.

Responsibilities:

• Provide exceptional pre-sales and post-sales support to customers. Assist with product selection, answer inquiries, address technical issues, and resolve any concerns or complaints promptly and professionally.
• Understand customer needs and recommend appropriate hardware solutions based on their requirements.
• Cultivate strong relationships with customers by providing outstanding service, following up on inquiries, and maintaining regular communication. Strive to enhance customer loyalty and generate repeat business.
• Assess customers' technical needs and propose suitable hardware upgrades or replacements to enhance their computing experience.
• Develop and implement effective sales strategies to achieve and surpass sales targets.
• Identify new business opportunities and potential customers through market research, networking, and lead generation.
• Develop a deep understanding of computer hardware components such as CPUs, graphics cards, RAM, motherboards, storage devices, and peripherals.
• Continuously expand your knowledge of hardware components, specifications, compatibility, and emerging technologies.
• Reach out to new and existing clients, thought both scheduled and cold calling.

Qualifications:

• Bachelor's degree in a related field preferred.
• Proven experience in technical support and hardware sales, preferably in the computer hardware industry.
• Strong technical knowledge of computer hardware components, peripherals, and their functionalities.
• Effective communication and interpersonal skills to interact with customers of varying technical backgrounds.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in using sales software, CRM systems, and technical support tools.
• Flexibility to adapt to changing customer needs and market dynamics.
• Availability for occasional travel to client sites or industry events (if required).
• Ability to explain technical concepts in a clear and understandable manner.
• Self-motivated, proactive, and able to work independently.

If you have a passion for technology, enjoy helping customers resolve technical issues, and possess strong sales acumen, we invite you to join our team. This is an exciting opportunity to leverage your technical expertise while driving hardware sales and delivering superior customer service.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Las Vegas, NV 89119: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person