Vice President of Customer Success

Vice President of Customer Success About the Company... Innovative vacation rental revenue management software with a dynamic pricing solution Industry Computer Software Type Privately Held, VC-backed Founded 2013 Employees 51-200 Funding $26-$50 million Categories • Big Data • Machine Learning • Real Estate • SaaS • Software • Travel • Vacation Rental • Information Technology & Services • Online Travel • Services • Sharing Economy • Vacation Rentals Specialties • vacation rentals • revenue management • short-term rentals • dynamic pricing • and airbnb pricing tool About the Role The Vice President of Customer Success will be responsible for leading the customer success division, spearheading strategic initiatives, as well as maximizing cross-selling and upselling opportunities. Hiring Manager Title Chief Executive Officer (CEO) Travel Percent Less than 10% Functions • Operations • Account Management/Optimization Known Requirements • Experience in a B2B software environment required • Deep understanding of customer success best practices required • Strong background optimizing upsell and cross-sell opportunities required • Proven history or driving decisions across the business required #J-18808-Ljbffr