Senior Broker Service Specialist (AU Mortgage, Hybrid) with P30k Sign-On Bonus

Join Australia’s largest mortgage aggregator and unlock new opportunities!

Schedule: Monday – Friday (6:00AM to 3:00PM PHT)

What are we looking for?

Position Summary:

The purpose of a Senior Loan Processor is to assist Australian mortgage brokers with administrative tasks to prepare, process and track loan applications. The role requires you to communicate with relative stakeholders, prepare documentation, keep systems and CRMs updated, and follow a loan application from pre-submission to post approval within required timeframes. This role also requires you to contribute to making the overall customer experience a smooth and streamlined process.

Essential:

●      Certificate IV Financing & Mortgage Broking

●      Bachelor’s Degree in a relevant course.

●      More than 4 years of experience in an Australian mortgage broking industry specialising in AU loan processing.

●      Experience in using aggregators CRM such as MyCRM, Infynity, Mercury Nexus, Flex or Salestrekker.

●      Is proficient in using IT software, Google Workspace and/or Microsoft Office including Gmail or Outlook.

●      Experience using Project/Task Management Tools (Monday.com, Trello, Airtable etc).

What will you do?

Key Responsibilities: 

1. Document management (collecting, renaming, organising, following up sensitive supporting documentation)
2. NCCP Compliance checks and transcribing notes from summaries to detailed responses
3. Calculate income for both PAYG and Self Employed applicants
4. Understand and interpret complex financials (Self employed, trusts and company)
5. Complete lender servicing calculators
6. Data entry of client information to MyCRM (LMG CRM system)
7. Data entry of a loan application into MyCRM and Apply Online (AOL),  Simpology, or direct to the lender.
8. Living expense analysis
9. Assist in researching lenders who have a specific policy to suit the clients requirements
10. Generation of application paperwork, including those for the First Home Buyers and Discharge forms.
11. Ordering Valuations based on the information provided by the broker, understanding the different types of valuations and communicating with valuation firms to discuss or escalate.
12. Pricing requests across multiple lenders, for new applications and settled loans.
13. Generating comprehensive credit reports and being able to interpret them.
14. Assist in mitigating MIRs, Conditional Approvals and Settlement Conditions.

Join the awesome team and enjoy these benefits & perks:

Benefits

 An exciting opportunity to work with largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers.

• Offers one-month onsite paid training program, to help you get up to speed and excel in your role.
• Flexible Work Set up: Work from Home or Hybrid or on-site.
• Competitive salary package and annual performance review, monthly rewards and recognition program.
• Opportunity to attend events and travel to Australia.
• Chance to earn your CERT IV in Mortgage Broking and Finance, which could be a great way to upskill and advance your career.
• Access to knowledge base tools, resource center and training library.

Financial Perks:

• Access to a Financial Assistance Program through one of the leading FinTech Company in Philippines.
• Earn as much as PHP 21,000 referral bonus - help a friend land a job and get rewarded.

Work-Life Integration and Perks:

• Regular company-wide events, engagement activities, and a culture that values work-life balance
• Employee-wellbeing Office Facilities (Gym, Wellness Room, Childcare Facility, Entertainment Room, World-class Training Rooms)
• Cafeteria with affordable food concessionaire partners.
• Complimentary coffee and ice cream every day.
• Sleeping Quarters and Shower rooms for comfort and convenience.

Prime Location

• Conveniently located at Mega Tower, EDSA --- the heart of Metro Manila

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.