Workday HCM Team Lead (US AI Agency, WFH)

As a Workday HCM Team Lead at ConnectOS, your key responsibilities include overseeing the daily operations of Workday managed services, executing enhancement initiatives, managing release processes, and providing break/fix support. You'll also collaborate with cross-functional teams, lead design and configuration tasks, and share your expertise during client consultations and proposal activities to assess and improve their usage of Workday.

To qualify for the Workday HCM Team Lead position at ConnectOS, you should have at least three years of experience in a leadership role, a strong proficiency in Workday HCM, and excellent communication skills. Experience in process improvement and release management will also enhance your candidacy.

ConnectOS prioritizes the well-being of its employees. As a Workday HCM Team Lead, you’ll benefit from medical and dental coverage from the first day of employment, paid vacation and sick leave, and access to complimentary wellness facilities. Regular company events and a focus on work-life balance further enhance your experience at ConnectOS.

At ConnectOS, as a Workday HCM Team Lead, you’ll find ample growth opportunities. The company encourages career advancement through ongoing training, mentorship programs, and participation in groundbreaking projects that empower you to refine your skills and help shape the digital economy in the Philippines.

ConnectOS is committed to fostering a diverse and inclusive workplace. For the Workday HCM Team Lead position, the company ensures that hiring decisions are made without regard to age, race, color, religion, gender, disability status, sexual orientation, gender identity, or any other factors, maintaining a culture of respect and equality.

When answering this question, focus on specific instances where you've utilized Workday HCM in a leadership capacity, detailing the tasks you managed, the teams you oversaw, and how your efforts led to improved outcomes. Highlight any certifications or training you’ve completed related to Workday HCM.

Discuss your methodical approach to identifying areas needing improvement, implementing changes, and measuring success. Use an example from your past experience to illustrate your problem-solving skills and ability to enhance operational efficiency.

Share your leadership style, focusing on your ability to coach and support team members. Emphasize effective communication, feedback mechanisms, and conflict resolution strategies, providing an example of how you’ve successfully led teams in the past.

Prepare to talk about specific challenges related to release management, such as tight deadlines or issues during deployment. Highlight how your proactive planning, collaboration with stakeholders, and technical skills helped you successfully navigate those challenges.

Discuss strategies for fostering collaboration, such as regular meetings, clear communication of goals, and building relationships with team members across departments. Use examples of successful projects that benefitted from your collaborative efforts.

Explain your approach to evaluating clients’ usage of Workday, identifying gaps, and providing tailored recommendations. Reference any tools or methodologies you use to analyze performance efficiently.

Share your strategies for continuous learning, such as attending Workday training sessions, following industry blogs, or participating in professional networks. Emphasize the importance of staying informed to provide superior service to clients.

Prepare a relevant success story that highlights your leadership capabilities, the challenges you faced, and how you achieved your objectives. Focus on quantifiable results and how they benefited your previous employer or clients.

Discuss your personalized approach to coaching, emphasizing the importance of understanding the team member's unique challenges. Share techniques you would use to facilitate their learning and build their confidence.

Articulate your passion for both Workday solutions and empowering teams. Mention how ConnectOS’s mission resonates with your values and aligns with your professional goals, which motivates you to drive success in the digital economy.