Content Operations Manager

ABOUT FANDUEL GROUP

There are more ways to win, here at FanDuel. We’re willing to bet on it.

THE ROSTER…

At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

WHO WE ARE…

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in

New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.

Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

THE POSITION: 

Our roster has an opening with your name on it

We are seeking a highly organized and strategic-minded Content Operations Merchandising Manager for our Sportsbook. In this role, you will be responsible for planning and executing carousel content prioritization, collaborating with the multi-product-play team, ensuring carousel quality across different states, and managing relationships with key product teams. Additionally, you will provide guidance on merchandising strategies, suggested bets, reporting, and scheduling, while overseeing a team of operational professionals. This is an exciting opportunity to drive operational excellence and enhance the user experience within the fast-paced world of sports betting.

THE GAME PLAN:

Everyone on our team has a part to play

• Plan and prioritize the carousel content for both the V2 and Retail platforms, ensuring effective execution of plans.
• Collaborate with the multi-product-play team to develop new or improved ways of working for seamless operations.
• Perform carousel quality assurance (QA) for different states to ensure accurate and compliant content.
• Act as the primary point of contact for all relevant SBK product teams, specifically XPG, fostering strong relationships and effective communication.
• Provide guidance on suggested bet strategies, reporting, and scheduling, overseeing the operational team (25+ employees) with access to create and execute these strategies.
• Organize and streamline processes to ensure efficient workflow and execution of tasks.
• Identify opportunities for process improvement and implement solutions to enhance operational efficiency.
• Stay up-to-date with industry trends, competitor analysis, and customer preferences to optimize the carousel content and enhance user experience.
• Collaborate with cross-functional teams, including marketing, product development, and customer support, to align strategies and goals.

THE STATS:

What we're looking for in our next teammate

• Proven experience in merchandising operations or a related field within the sportsbook industry.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• In-depth knowledge of sports betting products, terminology, and market trends.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Detail-oriented and quality-focused, with a commitment to delivering accurate and compliant content.
• Proactive problem-solving skills to address challenges and implement innovative solutions.
• Ability to manage a team, foster a positive work environment, and drive performance.
• Familiarity with betting platforms, software, and tools is preferred.
• Ability to work off-hours and be reliable. This won’t be your standard 9-5 job.
• Bachelor's degree in business, marketing, or a related field (or equivalent work experience).

PLAYER CONTRACT:

We treat our team right

• From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!” We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team! 

The applicable salary range for this position is $96,000 - $132,000, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.

This role includes flexible time off (including unlimited paid time off for full-time employees) and 13 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

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