Senior | Staff Platform Engineer

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

We're looking for a seasoned Infrastructure Engineer to take the lead on some of the most challenging projects on our Platform & Infrastructure teams. As a member of the Platform group, you'll be responsible for extending and scaling the core platform that runs all of Contentsquare. You'll remove bottlenecks in our event ingestion pipeline (Kafka / Scala) to help us scale to hundreds of billions of events every day. You’ll optimize and extend the distributed database engine that powers our analytical workloads (Postgres / Singlestore), and help build a new data lake system for batch querying. You'll help us break up monolithic services into smaller, more manageable chunks and define more explicit API boundaries and object schemas across Contentsquare services.

For this role, we're looking to bring on an Infrastructure Engineer to help lead the DevOps side of this challenge. Help us de-risk our stack, add more 9s to our availability, and incorporate open source tooling. We're looking for more vital software engineering skills than a typical DevOps role requires. This is a building role that focuses on stability, operability, and tooling, not an ops role. You'll need to be able to understand our codebase and debug issues as they come up.

We're a distributed team that operates in US West (PT) and Australian (EST) time zones. We're open to hiring the right person anywhere within those time zones.

• A collaborative and intellectually curious approach to software development and infrastructure design. You enjoy learning from and teaching others, and aren't afraid of asking lots of questions
• Excellent communication skills, particularly in writing. We're a distributed team worldwide, so we pride ourselves on our ability to communicate complex ideas clearly in writing across the team
• A track record of leading projects to success over many years (5-7+ years of experience), with deep experience in building data platforms at scale for both ad hoc analytical and batch processing workloads
• You have experience with modern DevOps tooling, infrastructure as code, configuration management, CI pipelines, package managers - we need someone who has deep knowledge of the full DevOps ecosystem.
• A strong understanding of cloud computing with 5+ years of working with AWS
• The tech stack used by Product Analytics engineers to build products includes Golang, Scala, Terraform, Spark, Kafka, Redis, PostgreSQL & Singlestore 

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.