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Senior Deal Desk Analyst

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.


We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.


Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.


Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.


The Deal Desk Analyst serves as a strategic partner to the sales, finance, legal, and operations teams, managing the end-to-end deal process. This role involves analyzing pricing, discounting, and deal terms while ensuring compliance with internal policies. The Analyst ensures that deals align with the company’s financial and operational goals, providing insights and recommendations to optimize profitability and close deals efficiently.


Key Responsibilities:
  • Support sales with deal structuring, pricing, and contract reviews.
  • Ensure compliance with internal policies and approval processes.
  • Provide pricing insights and recommend strategies to optimize profitability.
  • Create reports to track deal performance and cycle efficiency.
  • Collaborate with teams to improve processes and remove roadblocks.


Qualifications:
  • Bachelor’s degree in Business, Finance, or related field.
  • 7+ years in sales operations, pricing, or financial analysis.
  • Proficient in CRM tools (e.g., Salesforce) and Excel.
  • Strong analytical, communication, and problem-solving skills.


Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.


Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country


We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.


Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here


Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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CEO of Contentsquare
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Jonathan Cherki
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What You Should Know About Senior Deal Desk Analyst, Contentsquare

Join Contentsquare as a Senior Deal Desk Analyst and be part of an innovative team that shapes the future of digital journeys! At Contentsquare, we pride ourselves on being the all-in-one experience intelligence platform that helps organizations truly understand their customers' online journeys. We’re a global leader in experience analytics, with an impressive $1.4 billion funding and a presence in 15 countries. In this key role, you'll partner with sales, finance, legal, and operations teams to streamline the end-to-end deal process. Your keen analytical skills will help analyze pricing, discounting, and deal terms while ensuring they align with internal policies and company goals. You’ll create insightful reports to track deal performance and cycle efficiency, all while collaborating with various teams to enhance processes. If you have a Bachelor’s degree in Business, Finance, or a related field, combined with over 7 years of experience in sales operations or pricing analysis, we’d love to hear from you. At Contentsquare, we believe in an inclusive workplace where everyone can thrive and grow, and we’re committed to investing in your career development. Are you ready to join a bold community that values learning, understanding, and collaboration? Let’s create something extraordinary together!

Frequently Asked Questions (FAQs) for Senior Deal Desk Analyst Role at Contentsquare
What are the key responsibilities of a Senior Deal Desk Analyst at Contentsquare?

As a Senior Deal Desk Analyst at Contentsquare, your key responsibilities include supporting sales with deal structuring and pricing, analyzing pricing strategies, ensuring compliance with internal policies, and creating reports to track deal performance. You will actively collaborate with various teams to optimize profitability and streamline the deal process, making your role pivotal in the company’s success.

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What qualifications do I need to apply for the Senior Deal Desk Analyst position at Contentsquare?

To qualify for the Senior Deal Desk Analyst role at Contentsquare, you should possess a Bachelor's degree in Business, Finance, or a related field. Additionally, at least 7 years of experience in sales operations, pricing, or financial analysis is required. Proficiency with CRM tools, particularly Salesforce, and advanced Excel skills are essential for success in this role.

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How can a Senior Deal Desk Analyst contribute to Contentsquare’s success?

A Senior Deal Desk Analyst at Contentsquare contributes to the company's success by ensuring that all deals align with financial and operational goals. By providing strategic pricing insights and recommendations and collaborating with various teams, you will help enhance the deal process, remove roadblocks, and ultimately drive profitability and efficiency.

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What benefits can I expect as a Senior Deal Desk Analyst at Contentsquare?

Contentsquare values its employees and provides a range of competitive benefits, including virtual onboarding, flexible remote work policies, generous paid time off, parental leave, wellbeing allowances, and stock options. You'll also enjoy opportunities for career development and participate in social activities to bond with your colleagues.

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Is Contentsquare an equal opportunity employer for the Senior Deal Desk Analyst position?

Yes, Contentsquare is proud to be an equal opportunity employer. They are committed to ensuring that every qualified applicant, regardless of sex, gender identity, sexual orientation, race, or any other characteristic, receives fair consideration for the Senior Deal Desk Analyst position.

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Common Interview Questions for Senior Deal Desk Analyst
What steps do you take to ensure compliance in deal structuring as a Senior Deal Desk Analyst?

To ensure compliance, I first familiarize myself with the company's internal policies and guidelines. When structuring deals, I closely analyze contract terms, pricing, and approval processes. I collaborate with various teams to gather diverse insights, ensuring transparency, and identify any potential compliance issues early on.

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How do you prioritize tasks when working with multiple teams as a Senior Deal Desk Analyst?

I prioritize tasks by assessing the urgency and impact of each request. I maintain open communication with stakeholders and utilize project management tools to track deadlines, allowing me to allocate my time effectively. Regular check-ins help me stay aligned with team goals and adjust priorities as needed.

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Describe a challenging deal you structured and how you navigated it.

In a challenging deal I structured, there were extensive negotiations around pricing and terms. I organized a meeting with all stakeholders to understand their perspectives, then facilitated a brainstorming session that allowed us to create a mutually beneficial agreement while ensuring compliance with our internal policies.

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What tools do you use for tracking deal performance in your role?

I primarily use CRM tools like Salesforce for tracking deal performance and efficiency. The built-in reporting features allow me to analyze sales data, identify trends, and generate insights. Additionally, I utilize Excel for detailed analysis and to create custom reports tailored to team needs.

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How do you approach collaborating with sales teams in a deal desk role?

I approach collaboration with sales teams by building strong relationships and fostering open communication. I actively listen to their needs, provide timely support, and share insights that can streamline the deal process, continually adapting my approach based on feedback and evolving requirements.

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What strategies do you recommend for optimizing profitability in deals?

To optimize profitability, I recommend analyzing historical deal data to identify pricing patterns and success factors. It's also vital to understand market demand and competitor pricing. By integrating this data, we can propose dynamic pricing strategies that enhance our competitive edge while safeguarding profit margins.

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Can you explain the importance of deal cycle efficiency?

Deal cycle efficiency is crucial as it directly impacts the speed at which we close deals and ultimately our revenue generation. An efficient process reduces the time spent on negotiations, mitigates bottlenecks, and enhances the customer experience since clients appreciate quicker responses and resolutions.

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What analytical techniques do you employ when assessing pricing strategies?

When assessing pricing strategies, I employ various analytical techniques, including comparative analysis, regression analysis, and forecasting models. These techniques help me evaluate past pricing performance, customer behavior, and market trends, allowing me to make informed recommendations for future strategies.

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How do you stay updated with industry trends relevant to deal desk roles?

To stay updated with industry trends, I regularly read industry publications, follow relevant blogs, participate in webinars, and network with professionals in the field. This continuous learning approach helps me stay informed about changes and innovations that may affect my role as a Senior Deal Desk Analyst.

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What are the most important soft skills for a Senior Deal Desk Analyst to possess?

Key soft skills for a Senior Deal Desk Analyst include strong communication and interpersonal skills, analytical thinking, and problem-solving abilities. Being adaptable is also important, as the role often requires working under pressure and continuously adjusting to new scenarios and stakeholders' needs.

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We make the digital world more human.

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BADGES
Badge Flexible CultureBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Dare to be Different
Diversity of Opinions
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Performance Bonus
Paid Time-Off
Mental Health Resources
Employee Resource Groups
Social Gatherings
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 26, 2024

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