Senior Business Development Manager, Chicago (B2B hedging/payments solutions Exp. Req)

As a Senior Business Development Manager at Convera, your responsibilities encompass building a strong client pipeline within SMEs and Corporate sectors, engaging new prospects, and managing the sales process from initial contact to client onboarding. You'll focus on maintaining relationships and developing tailored solutions that highlight how Convera's payment services can address client challenges. Staying informed about the FX market trends and compliance requirements will be essential to your role.

To qualify for the Senior Business Development Manager position at Convera, candidates should ideally possess over four years of B2B sales experience, preferably within the Foreign Exchange or payments industry. A strong understanding of consultative sales principles, excellent negotiation skills, and the ability to develop long-term client relationships are also essential. Additionally, being a self-starter and having established networks in regional markets will significantly enhance your prospects.

Convera supports its Senior Business Development Managers by providing access to internal relationship teams and marketing resources that help in identifying and nurturing leads. You'll be empowered to collaborate across various departments to craft tailored solutions for clients and leverage partnerships that can facilitate introductions to prospective clients, thereby enhancing your ability to build and sustain relationships.

At Convera, the career growth opportunities for a Senior Business Development Manager are abundant. As the world's largest non-bank B2B cross-border payments company, Convera encourages advancement within its global organization. This includes access to professional development programs, mentorship, and additional roles that can stem from demonstrating your abilities in this position. The innovative culture also allows you to contribute valuable insights and potentially lead new initiatives.

As a Senior Business Development Manager at Convera, you can expect a dynamic work culture that prioritizes diversity and inclusion. The company values different backgrounds, perspectives, and ideas, fostering an environment where collaborative problem-solving and creativity are encouraged. Convera also promotes a flexible approach to work, enhancing work-life balance and empowering team members to succeed.

When discussing your B2B sales experience, focus on specific achievements such as revenue growth or successful client onboarding. Provide examples of industries you've worked with and how your approach to relationship management has contributed to sustained partnerships. Emphasize sales strategies that align with consultative practices and how you've helped clients overcome challenges, particularly those related to payments or FX.

In approaching prospecting for new clients in the SME sector, highlight your strategies for identifying potential leads through networking events, industry research, and leveraging social media. Discuss how you personalize your outreach to connect with prospects on a deeper level and nurture them through the sales pipeline. Show that you know your audience and can tailor your approach to meet their unique needs.

Maintaining knowledge of the FX market and compliance regulations is critical. Demonstrate your commitment to staying informed through various resources such as industry publications, webinars, and continuing education courses. Describe how you actively engage with industry organizations and networks, ensuring you're aware of the latest trends and regulatory changes that could impact your clients.

When facing objections, it's important to listen carefully and understand the client's concerns fully. Outline your strategies for empathizing with the client, confirming their objections, and addressing them with factual information or case studies that demonstrate how your solutions have been successful for similar clients. Emphasize the importance of reinforcing the value you provide while building trust.

Discuss your usage of sales automation tools like Salesforce by highlighting how they've improved your efficiency and productivity in previous roles. Share your experience in leveraging Salesforce for lead management, tracking sales activities, and generating reports that inform your sales strategy. Also, mention your familiarity with customizing dashboards to facilitate collaboration with team members.

Building long-term relationships with clients involves consistent communication, delivering exceptional service, and checking in beyond transactions. Explain how you implement feedback mechanisms to understand client satisfaction. Additionally, highlight your strategies for adding value post-sale, such as providing industry updates or proactive solutions that can help their business thrive.

When describing a successful negotiation, take the interviewer through the process step-by-step. Include the challenge you faced, your strategic preparation, how you listened to the client’s needs, and how you leveraged your expertise to provide a win-win solution. Use specific numbers or outcomes to demonstrate success and highlight what you learned from the experience.

In achieving business development goals, teamwork is crucial. Discuss how collaboration across departments allows for a more comprehensive understanding of clients’ needs and produces tailored solutions. Share experiences where working as a team directly contributed to achieving or exceeding targets, emphasizing the importance of open communication and shared objectives.

Discuss your intrinsic motivation to excel in a Senior Business Development Manager role by highlighting your passion for client success and problem-solving. Mention how setting ambitious goals and exceeding expectations drives you, as well as the satisfaction of seeing the positive impact of your work on clients and the business as a whole.

Adaptability is key in sales, especially in fast-evolving markets. Share examples of how you've quickly pivoted your sales strategies in response to market changes, such as shifting client needs or competitive pressures. Illustrate your use of data analytics to inform your adjustments and how new innovations or technology influenced your revised approach.