Client Success Professional

At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.Job Description:As a remote-hybrid Client Success Professional, you'll manage the customer onboarding process post-sales, ensuring smooth transitions and continued client satisfaction.Job Responsibilities:• Manage the process of customer on-boarding (post sales) into management of account• Maintain revenues from assigned clients and further penetrate the client account by offering additional solutions and products• Ensure that all compliance issues are identified and communicated to client• Handle cancellations, credits and refund requests• Drive overall customer usage through recommendation of training sessions and additional solutions.• Book of Business contains Tier 4 and Tier 5 Inside Sales clients• Work on special projects focused on data cleanup in the CRM systemJob Qualifications:• 2 years of account management, customer service operations, related experience or equivalent combination of education and experience.• Excellent written and verbal communication skills• Knowledge of front-end systems• Must be very detail oriented• Strong problem-solving skills• Knowledge or experience in the industry a preferredCoreLogic's Diversity Commitment:CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.EOE AA M/F/Veteran/Disability:CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.Please apply on our website for consideration.Privacy Policy - http://www.corelogic.com/privacy.aspxBy providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.