Job details

Professional, Client Account Services

Job Summary:

Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose – to innovate and create solutions that solve our clients’ toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset – our people!

Position: Professional, Client Account Services

National Tax Search, LLC a leading Property Tax, Flood Determination and Home Owners Association Management Company is now part of Corelogic. NTS provides comprehensive commercial and residential property services to lenders, mortgagors, real estate owners, default & special servicers, originators, title companies, and attorneys. As one of the leading real estate data providers, NTS continues to expand its services to clients who manage local and national property portfolios.

Job Description:

At Corelogic, we strive to bring in exceptional talent who shares our passion for innovation and excellence.

The Professional, Client Account Services role supports our Commercial Remediation team. This team works with gathering tax information on commercial properties, working directly with the incoming client requests to troubleshoot, handle escalated issues, research to resolve problems and collaborate with multiple internal departments and external resources.

We are looking for that driven individual with a fire to drive the business, enhance our offerings to our commercial clients, impress upon the clients with your professionalism and determination to understand their business and handle all requests with grace.

What you'll handle:

Respond swiftly and effectively to client issues or concerns until a resolution is communicated to the client.
Participate in monthly/quarterly client meetings and vendor management audits, as required
Ensure monthly SLAs are met or exceeded with regard to Customer Service support levels
File, manage, and communicate client change requests in TaxQ, Digital TaxQ and other systems as required.
Provide input to management on how processes may be improved to continue to provide value to all clients.
Implement, maintain and process client SLA reporting as stated in the client contract (scorecards)

Job Qualifications:

What you'll need to be successful

High School Diploma or equivalent required. College degree preferred.
Previous customer relations or sales management
Excellent oral, written and interpersonal communication.
High proficiency with computers, with an emphasis on MS Office and Excel.
Strong problem-solving skills, ability to work independently and with a team.
Experienced in project management.
Self-starter, highly organized, with strong attention to detail.
Ability to work in a fast-paced office environment managing multiple deadlines.

What this team has to offer:

An opportunity to grow and expand CoreLogic’s commercial business
Enhance relationships with new clients in the commercial real estate industry
A hybrid working environment
An opportunity for you to become legendary!

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

CoreLogic benefits information can be found here:

http://www.yourcorebenefits.com/

. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.

Please apply on our website for consideration.

http://www.corelogic.com/privacy.aspx

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