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Support Custodian S02, SCL Residential & Event Services

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Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life. As a part of the larger CLES unit, and within Residential and Event Services (RES), the Student Center Facilities Support Team is responsible for the intensive and detailed custodial maintenance, event support and audio-visual (AV) support of Cornell’s Student Centers, and other assigned area(s). The Student Centers are active hubs around campus that allow students, and other members of the community, a way to experience Cornell’s thriving social scene by providing a great place to meet people, grab a bite to eat, or find a place to study. This team is driven by a passion for attention to details in order to provide an excellent customer experience.

The Support Custodian SO-02 ensures the cleanliness and operational readiness of key public use areas; including lobbies, offices, classrooms, conference rooms, dining halls, restrooms, and other assigned community use facility spaces. Ensuring that our building users, visitors, and customers are able to enjoy clean and well-maintained community spaces is critical to the overall success of our business model, and the Support Custodian plays an essential role in assessing custodial maintenance needs and executing tasks that ensure that our high standards are consistently met.

A successful SO-02 Support Custodian will regularly demonstrate effective interpersonal and customer services skills to effectively and clearly communicate with a variety of building guests and students. Consistently and effectively performing both highly-detailed and labor-intensive custodial support tasks will be indicators of success in the role. The successful support custodian will also demonstrate the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks change rapidly to support special events or unforeseen circumstances.

This is position is part of the United Auto Workers (UAW) union. The current rate of pay is listed in the collective bargaining agreement here: https://hr.cornell.edu/sites/default/files/2023-04/uaw.pdf and starts at $21.81/hour.

Location and schedule assignments will be based on business needs and include varying shifts. Position(s) may require nights/weekends/holiday coverage based on business needs.

Required Qualifications:

High School diploma or equivalent with at least 1 year of relevant experience in a customer service field, or an equivalent combination of experience and education.
Must be able to effectively read and write in English.
Basic computer knowledge and troubleshooting experience
Must poses & maintain a valid NY State driver’s license

Physical Requirements include:

Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.
Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.)
Able to climb an 8 ft. ladder.
Able to stand for long periods of time
Must be able to work in all weather conditions and extreme temperatures for extended periods.
Must be free of debilitating dust allergies, or have the ability to manage such allergy.

Preferred Qualifications:

Additional education beyond high school or additional experience in a custodial role
Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation preferred.
Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well demonstrated proficiency in basic audiovisual support

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.

University Job Title:

Custodian S02

Job Family:

United Auto Workers

Level:

S02

Pay Rate Type:

Hourly

Pay Range:

Refer to Union Pay Rates Link Below

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Jana English

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEEO Statement:

Cornell University's history of diversity and inclusion encourages all students, faculty and staff to support a diverse and inclusive university in which to work, study, teach, research and serve. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified disabled individuals with disabilities under Section 503 of the Rehabilitation Act have rights in the application process and in employment under federal law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2025-04-07

Average salary estimate

$45304 / YEARLY (est.)

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$45304K

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What You Should Know About Support Custodian S02, SCL Residential & Event Services, Cornell

As a Support Custodian SO-02 at Cornell University, you'll become an integral part of the Student and Campus Life team, working to ensure that our facilities are welcoming and well-maintained for all students, staff, and visitors. This role is all about creating clean, vibrant spaces that support the bustling social and academic life at Cornell. You’ll be responsible for the daily custodial maintenance in public areas like lobbies, offices, classrooms, and dining halls, ensuring that each environment is ready for use and reflects our dedication to excellence. A keen eye for detail will serve you well, as you’ll assess and carry out necessary cleaning tasks, engage with our diverse community, and lend a hand during special events. Good interpersonal skills are essential—you'll be communicating with a variety of people and making sure they feel comfortable in our spaces. Being adaptable is crucial, as shifts and assignments can change based on events and specific needs. If you enjoy a dynamic work environment, taking pride in maintaining cleanliness, and providing excellent customer service, this is a perfect opportunity at Cornell's beautiful Ithaca campus. Plus, with a pay rate starting at $21.81 per hour and the collaborative spirit of the United Auto Workers union, your hard work will certainly be recognized and appreciated. Join us and contribute to transforming student life!

Frequently Asked Questions (FAQs) for Support Custodian S02, SCL Residential & Event Services Role at Cornell

What are the primary responsibilities of a Support Custodian S02 at Cornell University?

The primary responsibilities of the Support Custodian S02 at Cornell University involve ensuring cleanliness and operational readiness of key public areas, including lobbies, classrooms, and restrooms. This position entails executing daily custodial tasks, assessing maintenance needs, and providing exceptional customer service to students and visitors. Your role supports a welcoming environment for all members of the Cornell community.