Support Services Director
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Operations Management focuses on efficiently meeting the needs of the campus.
- Provide Support and Supervision to Operations in the following areas that may include: Warehouse, Logistics, Maintenance, Property, Transportation.
- Review Operations performance/support needs with Executive Management
- Analyze Operations for alignment with, and promotion of Company vision, mission, and values
- Provide operations with leadership support and tools to meet established goals
- Train staff on systems, standard processes, company policies and procedures
- Provide Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
- Establish relationships and function as a liaison between operations, regulatory bodies and the Executive Leadership Team
- Assist with process implementation geared to improve performance goals
- Gather data and prepare a written report to be utilized as documentation and for exit interview
- Other duties as assigned
Qualifications
Three plus years of progressively responsible experience with the proven ability to effectively manage systems, processes, and people
Two plus years of supervisory experience
Working knowledge of Federal, State, and local regulations
Education:
Bachelor’s Degree in Human Services or a related field preferred
Additional Information
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. While performing the duties of this job, the
will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Average salary estimate
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If you're looking to take the next step in your career, Equus Workforce Solutions has an exciting opportunity for a Support Services Director in San Marcos, TX. In this role, you’ll provide vital support and supervision to various operational areas, which could include everything from Warehouse and Logistics to Maintenance and Transportation. You will work closely with the Executive Management team to review and analyze the operations' performance, ensuring that everything aligns with our company’s mission and vision. Your leadership will empower our diverse workforce, as you'll provide training on critical systems and processes. With over three years of management experience and a solid understanding of federal and state regulations, you’ll be the go-to person to guide teams facing performance challenges. Plus, you’ll be instrumental in creating strong relationships with regulatory bodies and our leadership team. Each day brings new challenges, but you'll have the satisfaction of knowing you're making a meaningful impact in the workforce community. If you’ve got a passion for developing effective workflows and improving service delivery, we’d love to see how you can bring that to Equus Workforce Solutions. Join us and let’s transform lives together!
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