Quality Control Technician

As a Quality Control Technician at Unchained Labs, you will be responsible for conducting quality inspections and assurance testing for our innovative product line. This includes operating benchtop instruments for final quality control procedures, executing First Article Sample evaluations, and ensuring that products and documentation meet our high standards before shipment. You'll also identify any quality issues, issue nonconformance reports, and collaborate with engineers to find effective resolutions.

To qualify for the Quality Control Technician position at Unchained Labs, candidates should have a college or technical school degree, or equivalent industry experience. A minimum of 3 years of experience in a QA/QC role supporting the production of complex high-tech instruments is preferred, particularly in the life sciences sector. Effective communication, attention to detail, and proficiency with measurement and testing tools are essential.

A Quality Control Technician plays a crucial role at Unchained Labs by ensuring our products meet the exceptional quality standards our customers expect. This is vital for helping researchers work effectively without being hindered by subpar tools. Your quality inspections and testing will directly influence the reliability of our products, allowing us to fulfill our promise of delivering innovative solutions that make a real difference.

At Unchained Labs, we value career development and provide numerous opportunities for advancement within the company. As a Quality Control Technician, you’ll gain valuable skills and experience in QA processes, which can lead to higher roles in quality assurance or management. We encourage ongoing learning and support continued education in relevant fields, fostering an environment that promotes personal and professional growth.

Quality Control Technicians at Unchained Labs enjoy a comprehensive benefits package that includes competitive salaries ranging from $51,000 to $85,000, eligibility for annual bonuses, health insurance, retirement plan options, and a flexible work schedule. We prioritize the well-being of our employees, ensuring that you have the support you need to thrive both in and out of the workplace.

When answering this question, provide specific examples of your previous QA experience, including the types of products or industries you've worked with. Highlight any key achievements, such as improving inspection accuracy or reducing defects in production, to demonstrate your effectiveness in a quality control role.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Discuss the context of the quality issue, the actions you took to resolve it, and the positive outcome that followed. This shows your problem-solving abilities and initiative in maintaining quality standards.

Discuss your approach to task management, such as using lists or software tools. Emphasize your ability to assess urgency and importance while maintaining flexibility to adapt to changing priorities, showcasing your self-starting nature.

Mention specific tools and software you've used in previous roles, such as statistical analysis programs, measurement devices, or quality management systems. Explain how proficiency in these tools contributes to accurate testing and data collection, which is important for the Quality Control Technician role.

Explain your communication style and methods you've employed to foster collaboration. Provide examples of how you've successfully communicated quality issues or inspection findings to engineers, ensuring that everyone is aligned and informed. Emphasize your interpersonal skills and adaptability.

Provide a brief overview of First Article Inspection (FAI) and its critical role in the quality assurance process. Discuss how it helps verify that manufacturing processes are capable of producing products that meet specifications, preventing costly errors down the line.

Discuss specific techniques or checklists you follow for conducting thorough visual inspections. Additionally, talk about how you maintain organization during inspections and the importance of documenting findings for future review.

Outline a diplomatic approach that involves presenting your observations and data respectfully while listening to the engineer's perspective. Emphasize the importance of collaboration and finding common ground to reach a quality resolution.

Share a genuine challenge you’ve faced, such as maintaining consistent standards in a rapidly changing environment. Discuss how you addressed this challenge and what you learned, demonstrating resilience and a proactive mindset.

Express your enthusiasm for the company’s mission and culture, emphasizing how your skills align with Unchained Labs' commitment to quality and innovation. Make a case for how your background prepares you for success in this role and your desire to contribute to the team.