Corporate Account Manager

WHO WE ARE

Infinity Global is the premier provider of branded packaging and product for the luxury segment, specializing in global sourcing and logistical solutions for premium retail and specialty brands. We believe in building intimate customer relationships by providing the highest level of service and quality to our customers. Our employees are energetic problem-solvers who know how to work hard and have fun. Our open floor plan facilitates a lively working environment where team work and individual contributions are highly valued.

At Infinity Global, we are committed to developing our employees while helping them achieve their career goals. When possible, we prefer to promote from within and have a strong desire to see our employees succeed. We seek candidates who are enthusiastic, hardworking, team-oriented, and motivated to solve complex problems.

POSITION SUMMARY

The Corporate Account Manager will serve as a point-of-contact for the corporate client, in addition to coordinating the day-to-day support functions for a group of assigned accounts.

KEY RESPONSIBILITIES

• Daily point of contact for corporate client for day-to-day operations for assigned programs
• Develop and maintain strong relationships in all directions
• Works to achieve company and client goals simultaneously
• Acts as a liaison between corporate client and internal partners
• Manage timely and accurate program set up and ongoing maintenance
• Manage order releases
• Manage one off client sourcing requests
• Manage, analyze, and process customer distros/events
• Manage new store order to cash process to support complete, on time deliveries for all stores
• Identify and strengthen operational areas of opportunity for the accounts assigned, escalating where appropriate to the National Account Manager to meet desired results
• Report creation on designated cadence, timely analytics, actions, and presentation of results and recommendations to internal and/or external partners
• Present material and lead discussions as requested
• Partner with Finance to resolve any billing issues
• Support team initiatives working synergistically with other team members, ensuring all tasks, duties, and projects are completed, assisting others as needed, complying with company guidelines, and being a ambassador of the department.

KEY ACCOUNTABILITIES

• Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up
• Ensure professional, accurate, and timely communication to complete tasks and resolve issues
• Analyze and problem-solve effectively and efficiently
• Work calmly and effectively in a fast-paced environment
• Oversee all phases of assigned projects to ensure completion within budget and schedule
• Work independently and take direction from multiple sources globally
• Maintain a high level of confidentiality in all tasks

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business or similar field, or 4+ years of experience in a related role
• Proficient in MS Office applications, including PowerPoint, Excel, Outlook, and Word
• Excellent verbal and written communication skills
• Excellent organizational skills and ability to multitask/prioritize based on urgency
• Knowledge of the metric system, multi-currency transactions, time zones, and geography
• Ability to travel 1 to 2 times per year.

PERKS AND BENEFITS
We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, fun company outings, and in-office perks. Our perks and benefits include:

• Health Insurance, Health Savings Account with company contribution, and Wellness Program
• Dental, Life, Accidental Death & Dismemberment, Short Term and Long Term Disability Insurance
• 401(k) with a company match
• Paid-time-off, including your birthday and paid holidays
• Flexible schedules
• Break room stocked with snacks and drinks
• Comprehensive training and professional development program
• Company-sponsored outings, activities, and events
• Company-sponsored charitable events and donations