Corporate Controller

CallMiner is seeking a strong player in a highly visible position within the organization. CallMiner is a high-growth SaaS company that provides interaction analytics solutions to contact centers. CallMiner is in the midst of a growth curve, looking for a motivated and talented Controller to contribute to the continued success of the organization as we expand.

Role/Responsibilities Include:

• The selection, development, and management of control processes and team necessary to scale the company.
• Partner with CFO on the diligence and integration of acquired businesses.
• Support the rollout of an international entity structure with associated operational and accounting requirements.
• Oversight of the financial closing process, managing the team to meet closing deadlines, reviewing results and proposing changes, distributing reporting to the management team.
• Oversight of the financial audit, maintaining a positive and collaborative relationship with our audit team, managing the timely issuance of audited financial statements within deadlines.
• Oversight of an accounting staff of five responsible for areas that include general accounting, purchasing, payables, billing, collections, payroll, revenue recognition, taxation and cash management.
• The further development and refinement of systems to allow CallMiner to scale.
• Lead for all technical accounting matters, remaining current with new accounting pronouncements and proposing appropriate treatment for non-recurring transactions based upon researched and documented positions.
• Preparation and distribution of various internal management reports.
• Ad hoc reporting and analysis as needed.

Requirements

• 10 to 15 years of overall accounting experience, with 3 to 5 years as a controller.
• Prior audit and public company experience preferred.
• Ideally done roles in both larger public companies and at least one smaller high growth company
• CPA preferred.
• Strong computer skills, including strong knowledge of Excel. Must have the ability to be hands on with accounting systems. Previous experience with Intacct, Concur, Shareworks a plus.
• Organizational and analytical ability to handle many details, multiple tasks and shifting priorities.
• Ability to complete tasks on time with limited direction.
• Advance problem solving skills to analyze and resolve exceptions.
• Excellent verbal and written skills.
• Current awareness of accounting rulemaking and hot topics in order to ensure Company preparedness and compliance with new pronouncements.

Benefits

About CallMiner

CallMiner is the global leader in conversation intelligence. Powered by AI and ML, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale. We help our customers to connect the dots between insights and action, enabling them to identify areas of opportunity to drive business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood.

Our strong commitment to a positive workplace has earned us the recognition of a 2021 Top Place to Work by the Boston Globe and a 2022 Top Workplace USA by Energage.

Benefits + Perks

At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, commuter benefits and more.

We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state or local laws.