Solution Architect (9988)

As a Solution Architect at Coupa, you will be responsible for leading Procure-to-Invoice product deployments. Your primary duties include enabling customers to design and map their business processes to implement best practices, configuring purchasing, and invoicing processes. You’ll work closely with large enterprises to guide them in defining and executing procurement solutions, forging strong relationships along the way.

To be considered for the Solution Architect role at Coupa, candidates should have more than 4 years of consulting experience in Procure-to-Invoice practices, whether from a procurement organization or consulting firm. Fluency in Spanish and English is required, and knowledge of Portuguese is a plus. Strong client management skills and experience in designing and delivering procurement systems are essential for success in this role.

Yes, the Solution Architect position at Coupa may involve up to 25% travel. This aspect is essential as you will be working directly with customers around the globe to ensure successful implementation and process optimization.

At Coupa, the work environment is collaborative and dynamic. You can expect a culture driven by open communication and teamwork. Initially, the onboarding process requires working onsite for 3 to 5 months before transitioning to a hybrid model, which provides flexibility while maintaining a strong connection with the team.

Coupa encourages continuous learning and professional growth among its employees. Solution Architects are provided with opportunities to enhance their skills through training sessions, workshops, and access to industry best practices, allowing them to stay ahead in the rapidly evolving field of spend management.

When answering this question, you should thoroughly describe your background in managing Procure-to-Invoice processes, highlighting specific implementations you’ve led and any metrics that demonstrate success. Focus on your ability to adapt to different client needs and provide examples of how you've optimized these processes.

In your response, emphasize your strategy for building strong relationships with clients, such as understanding their needs, ensuring clear communication, and delivering results. Discuss specific instances where your client management skills led to successful project outcomes.

You should discuss your process for identifying key practices in successful implementations and translating those into templates. Mention your collaborative efforts with team members and clients to gather insights that ensure these templates serve various client scenarios effectively.

Describe a specific challenging situation you've faced in a project implementation, detailing the steps you took to resolve it. Highlight your problem-solving skills and your ability to adapt to changes while maintaining project progress.

When responding, talk about your prioritization framework—whether it’s based on deadlines, client impact, or resource availability. Include examples of how you’ve effectively managed multiple simultaneous projects to meet business objectives.

Mention your strategies for staying informed about industry trends, such as attending conferences, participating in webinars, or following relevant publications. Emphasize how this knowledge informs your work and benefits your clients.

Discuss your approach to engaging various stakeholders, including how you identify their needs and maintain communication throughout a project’s lifecycle. Provide an example of how effective stakeholder engagement led to a better implementation.

Outline the project goals, your specific contributions, and any innovations you implemented. Include the results achieved and feedback received to demonstrate the project’s success. This can exemplify your project management and leadership skills.

Elaborate on how fluency in Spanish and English (and Portuguese, if applicable) helps in addressing the diverse needs of clients, especially in multi-lingual environments. Discuss instances where your language skills helped resolve issues or facilitated better client relations.

Your answer should reflect a genuine interest in Coupa’s innovative approach to spend management and how their values align with your personal goals. Share what excites you about contributing to a team dedicated to making a tangible impact on customers and the industry.