Sr. Director of Product, Search and Discovery

Sr. Director of Product, Search & Discovery

At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

The Team
The Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.
 

We are obsessed with optimizing the entire search customer journey, from query
understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience for finding the right fresh groceries delivered to your door the next morning, should be personal and different from shopping for a new laptop or your next pair of jeans. Search and
Recommendations drive over 70% of product discovery for our millions of daily
customers, so the scale and impact of our work is massive!

The Role
With the latest advances in AI/ML, we have the opportunity to rethink the traditional
search stack to deliver unique high-quality experiences to our customers that were
traditionally outside the realm of possibility. This Search Product Leader role will be a
hand on role with the potential of building out a team of product managers focusing on
Search ML stack.
 

Responsibilities will include the following:

• Define the vision, strategy, and roadmap to re-imagine our search and discovery
  stack to deliver unique customer experiences while directing day-to-day
  execution towards that vision.
• Hire and develop a high performing team of Product Managers with deep
  expertise in ML based systems. Background in Search ML is a definite plus.
• Regularly review metrics and proactively seek out new and improved
  mechanisms for visibility on performance and greater optimization of the Search
  and Discovery product portfolio.
• Collaborate and drive alignment with a variety of stakeholders including senior
  executives.

Key Experience

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 10+ years of experience in ML product management, including developing,
  delivering, and executing on a strong product vision.
• Experience working on Search and Discovery customer experiences/ML stack.
• Analytical thinker who works well in a global, fast-paced, data-driven, cross-
  functional, and highly ambiguous entrepreneurial culture.
• Bias for action and willingness to get your hands dirty to get the job done.
• Sound business judgment and proven ability to effectively communicate and
  influence others, including executive level reviews.
• Ability to think strategically and at the same time stay on top of tactical
  execution.
   

Preferred

• e-Commerce experience
• Experience in launching and scaling consumer facing products
• Experience working with multiple teams across different geographies

Pay & Benefits  

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $207,900/year in our lowest geographic market to $386,100/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. 

 General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)  
• Long-term/Short-term Disability  
• Employee Assistance Program (EAP) program  
• 401K Plan with Company Match  
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure  
• 12 Public Holidays  
• Paid Parental leave  
• Pre-tax commuter benefits  
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation 
 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of
compensation that would be offered to the hired applicant in addition to their
established salary range or wage scale