Sales & Customer Retention Manager

Location: Watertown, SD Shift: Evenings, Weekends Job Status: Full-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills are compensated in the form of a 10% differential (English/Spanish). Work Site This job is offered on-site and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm• Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every Other Saturday 8:00 AM to 4:30 PM.• Option 2: Monday – Friday morning/evening split shift and Every Other Saturday 8:00 AM to 4:30 PM.• Part-Time 20-35 hours, you set your minimum/maximum hours!About the Role• Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.• Utilizes the outbound dialer on various call types.• Utilize various retention techniques to maintain our account base.• Maintains accurate account records.• Reports unusual account/application activity to management• Maintains department standards as approved.Training• Extensive paid, onsite training program, up to 3 weeks in length.• Ongoing training opportunities for continuous improvement!PayBase wage starting at $17-$18.90/hr. with opportunities to increase take home pay.• Top performers can earn monthly incentives as high as $1,500 a month.• Contest money available through daily, weekly, and monthly Level Up competitions.• Career path from Associate I to Associate III – each step earning an increase in pay!• Earn up to an additional $3.78/hr. when working non-traditional hours.• Shift differential up to 20%• Bilingual skills will be compensated in the form of a 10% differential.Competitive Benefits Package• Full medical benefits when working 20+ hours per week• Traditional and High Deductible health plan options available• FREE dental and vision coverage• Generous Paid Time Off plans• 401(k) – dollar-for-dollar match up to 5% of total compensation• Special discounts and offers for events at the Denny Sanford PREMIER Center• PREMIER Wellness Program• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year• Fun Employee PartiesOur Culture• Emphasis on personal success, respect, health, wellness, fun and giving back• Employees are rewarded, valued, and celebrated for hard work• Various Career advancement opportunities and growth• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more