CPI Security Careers, Benefits, Review

In every aspect of our culture, CPI Security continues to focus on inclusion, diversity and equality. We remain committed to recruiting and retaining a diverse workforce that helps us better serve our communities across the southeast region. And we continue to make sure every unique voice and background is represented, heard and respected.  Our employees are trained on fairness and inclusion at work, and we reinforce that employees always treat customers with empathy, respect and fairness.  In addition, CPI continues to take steps and work with local organizations to positively impact the diverse communities we serve through outreach, engagement and partnership.

CPI Security is one of the most successful residential and business security companies in the Southeast and employs over 800 people in multiple locations. Currently ranked in the top 15th in the nation, CPI Security’s continued growth is due, in part, to a corporate culture dedicated to superior customer service, cutting-edge technology and community involvement.

CPI realizes that its success depends on employees who are excited about coming to work every day. We offer our employees a positive and rewarding work environment with competitive pay and benefits, paid training, and educational assistance. Our employees are driven, independent, passionate, and team-oriented. Everyone at CPI comes into work knowing they will make an impact, whether that means with their team or customers. There’s a reason why we were voted one of the top places to work in the Carolinas!

For more than 25 years, CPI Security has been a leader in customized security and home automation solutions. CPI's best in class customer service and state of the art technology bring you fast, personal response when you need it. We are one of the only providers to design, install, monitor and service our own security systems. The inTouch platform keeps you connected to your home no matter where you are bringing you real-time knowledge with remote interactive services like system alerts, video monitoring, temperature and door control.

Our commitment to high standards is also evident in the professionals we have on staff. CPI has a dedicated Quality Assurance team, round the clock monitoring and 24 hour customer care. Additionally, all of the installation and service technicians are full-time CPI Security employees, professionally trained and IQ Certified (Installation Quality).

CPI SECURITY IDENTIFY YOURSELF!

Field Sales: Sell our security solutions to residential, business, or new construction customers! These individuals will schedule sales presentations using a combination of company-provided leads and self-generated leads. A highly competitive mindset and personable attitude is a must for success in these roles.

Operations: Technicians service and install security systems for our residential, business, and new construction customers. In addition, they confer with customers and suggest additional products and service to improve their system. An eye for detail and technical aptitude are key for these positions.

Inside Sales: Inside Sales professionals are responsible for fielding incoming calls about our products and services. A friendly personality, while still being able to push for the sale and close the deal, is a winner for this group.

Corporate: There are a range of positions and opportunities in our Corporate Office including Human Resources, Accounting, Administrative, Information Technology, and Marketing. We have full-time positions as well as internship opportunities for our corporate positions.

Central Station: Central station operators monitor home and businesses for triggered alarms and dispatch police or medical assistance when needed. A calm demeanor with a sense of urgency is the best fir for these positions.

Customers Care: Our Customer Care positions entail customer service, technical support, account creation, quality assurance, and customer retention. If you are a service minded individual who enjoys helping others then this is the job for you.