Job details

Assistant Store Leader, Design & Trade

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Design & TradeDetermined and motivating, Assistant Store Leader - Design & Trade empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Design & Trade, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day.A day in the life as an Assistant Store Leader...• In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.• Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.• Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).• Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution• Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.• Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.• Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.• Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.What you'll bring to the table..• Your sense of personal style with a discerning eye and passion for design and home furnishings• Strong communication, interpersonal, and problem solving skills• Strong delegation skills in support of execution and driving results• Proven ability to build a culture focused on success and teamworkWe’d love to hear from you if you have…• 2+ years customer service or retail leadership experience• High school diploma/GED or equivalent, Associate degree or equivalent preferred• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekendsMinimum Starting Rate: $22.00 HourlyUp to: $35.00 HourlyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

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$59280 / YEARLY (est.)

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$45760K

$72800K

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What You Should Know About Assistant Store Leader, Design & Trade, Crate and Barrel

Join us in San Diego as an Assistant Store Leader - Design & Trade, where we inspire purpose-filled living that brings joy to the modern home! At our company, which boasts over 8,000 associates across North America, we're all about working together to drive results and innovate. As an Assistant Store Leader, you'll be the heartbeat of the store, motivating and leading your sales team to create exceptional customer experiences. Your passion for home furnishings and design will resonate throughout the store as you develop creative strategies to encourage peak performance. Not only will you handle customer resolutions with a positive attitude, but you'll also collaborate with the Store Leader to communicate critical metrics and ensure operational excellence. Your knack for coaching and mentoring will help build a strong and talented team, and your attention to detail will ensure that visual displays and sales strategies are aligned with our brand's values. Those with a discerning eye for design coupled with strong communication and problem-solving skills will thrive in this role. Plus, with flexible hours and a competitive starting rate, this is your chance to be part of a vibrant team dedicated to helping customers transform their homes. Together, let's create a shopping experience that leaves a lasting impression!

Frequently Asked Questions (FAQs) for Assistant Store Leader, Design & Trade Role at Crate and Barrel

What are the responsibilities of an Assistant Store Leader - Design & Trade at our company?

As an Assistant Store Leader - Design & Trade, you will manage and delegate workloads in collaboration with the Store Leader, establish important metrics, coach staff, and deliver exceptional customer service. Your role is pivotal in driving sales and ensuring both the sales team and customers have a fulfilling experience.