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Product Designer (HCIT SaaS)

We are seeking a highly skilled and passionate Product Designer to join our collaborative design team. You will play a pivotal role in shaping the future of healthcare by designing innovative and user-centric digital products. As a Product Designer, you will own design projects from concept to launch, collaborating closely with cross-functional teams to deliver exceptional user experiences. Day-to-day you’ll work closely with a Product and Engineering manager to deliver solutions that balance business needs, feasibility, and user experience. You’ll also collaborate with stakeholders in Customer Success, Implementation, Engineering, Product and Marketing to validate solutions.

Key Responsibilities:

  • Design intuitive and visually appealing user interfaces leveraging and building upon our design system.
  • Create interactive prototypes to test, iterate, and refine design concepts.
  • Collaborate with cross-functional teams including product managers, engineers, and clinicians to define product requirements and design objectives.
  • Develop high-fidelity visual designs for web and mobile applications, ensuring consistency and coherence across platforms.
  • Iterate on designs based on feedback from stakeholders, usability testing, and data analysis.
  • Work closely with engineering teams to ensure successful implementation of designs, providing guidance and support throughout the development process.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in healthcare software design.
  • Champion a user-centric design approach, advocating for the needs and preferences of end users throughout the product development lifecycle.
  • Collaborate closely with other designers working on interconnected projects happening in parallel.

Qualifications

  • Excellent Communication and Collaboration Skills: 
    • Must possess strong verbal and written communication skills, especially demonstrating emotional intelligence.
    • Practice humble, productive collaboration, driving towards the best solution possible, and understanding when and how to effectively compromise.
    • Understand how to “negotiate” with engineering constraints and iterate on a solution 
    • Collaborate with product managers and stakeholders to define product vision, goals, and user needs.
    • Proactive management and communication of projects
  • 3+ years of experience in product design, with a proven track record of delivering successful products.
  • Experience in healthcare or related industry.
  • Strong portfolio demonstrating expertise in UX/UI design.
  • Desire to work in a growing tech startup

Software Tool Proficiency

  • To effectively execute this role, you should have a strong exposure to and familiarity with the following design and prototyping tools:
    • [Required] Design & Prototyping Software: Figma (or experience with similar tools like, ProtoPie, Framer, Adobe XD, etc.)
    • [Required] Design Systems: Figma Design System, Storybook, or similar
    • [Strongly Preferred] Collaboration Tools: Lucid, FigJam, Miro (or similar)
    • [Strongly Preferred] Research Tools: Maze, Userzoom, Optimal Workshop (or similar)
  • While proficiency in these tools is essential, we also value candidates who are open to learning and adapting to new technologies as the industry evolves.
  • Bonus points for any of the following qualifications
    • Previous experience working as a healthcare professional
    • Ability to write user-friendly micro-copy, and create/maintain writing a style guide.
    • Experience working remotely at a tech startup
    • Knowledge of design systems and component libraries.
    • Experience creating user flows and journey maps.
    • Experience conducting usability tests to gather user feedback and refine designs.
    • Degree or certificate in design, user experience, human-computer interaction, or a related field.

Why eVisit?

  • Impactful work that improves the lives of patients
  • Remote work (occasional travel may be required)
  • Competitive salary and options based on experience
  • 401k match
  • Medical insurance 
  • Company-contribution to HSA 
  • Dental, Vision, Supplemental Insurance Plans
  • Company-paid Long Term Disability
  • Generous time off plus 10 paid national holidays
  • Excellent opportunity for professional growth
What You Should Know About Product Designer (HCIT SaaS), eVisit

Join eVisit as a Product Designer (HCIT SaaS) and be a part of a revolutionary journey in healthcare technology! In this role, you'll work alongside an enthusiastic design team, where your creativity will shape user-centric digital products that ultimately improve patient care. You'll spearhead design projects from inception to launch, collaborating with talented cross-functional teams to ensure we balance business objectives with top-notch user experience. Daily interactions with our Product and Engineering manager will help you deliver innovative solutions that resonate with end-users. You'll be hands-on in designing intuitive user interfaces while leveraging our robust design system. If you love creating interactive prototypes and collaborating with stakeholders from Customer Success to Marketing, you'll thrive in this environment. With your strong portfolio showcasing UX/UI prowess, you'll drive the design direction, iterating based on insights from usability testing and team feedback. Plus, you'll keep your finger on the pulse of industry trends and best practices in healthcare software design to keep us ahead! So, if you're looking to make a meaningful impact in a fast-paced tech startup while working remotely, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Designer (HCIT SaaS) Role at eVisit
What are the responsibilities of a Product Designer at eVisit?

As a Product Designer at eVisit, you'll manage design projects from start to finish, collaborating with Product and Engineering teams. Your responsibilities include designing user-friendly interfaces, creating interactive prototypes, developing high-fidelity visual designs, and iterating on feedback from usability tests. Additionally, you'll advocate for a user-centric approach, ensuring that the needs of end-users are met during the entire product development process.

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What qualifications do I need to apply for the Product Designer position at eVisit?

To apply for the Product Designer position at eVisit, you should have 3+ years of experience in product design, particularly in the healthcare sector. A strong portfolio showcasing your UX/UI expertise is essential. Excellent communication skills, proficiency in design software like Figma, and a collaborative mindset are also important. Bonus points for experience with usability testing and design systems!

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What software tools are required for the Product Designer role at eVisit?

In the Product Designer role at eVisit, proficiency in design and prototyping tools such as Figma is mandatory. Familiarity with design systems and collaboration tools like Lucid and Miro will also aid in your success. While specific tool proficiency is key, we appreciate candidates who are willing to learn and adapt to new technologies as the industry evolves.

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What is the work environment like for a Product Designer at eVisit?

The work environment for a Product Designer at eVisit is dynamic and collaborative. You’ll work remotely with a supportive team that values innovative ideas and user-centric design. You'll frequently engage with cross-functional teams, participate in design critiques, and iterate based on feedback in a culture that champions growth and learning. Occasional travel may be required to foster team bonding.

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How does eVisit support professional development for Product Designers?

eVisit values the growth of its employees and offers excellent opportunities for professional development for Product Designers. You'll have access to learning resources, industry conferences, and mentorship within a collaborative team environment that encourages creativity. This supportive culture helps you refine your skills and advance your career while making a significant impact in the healthcare industry.

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Common Interview Questions for Product Designer (HCIT SaaS)
What is your design process as a Product Designer?

When discussing your design process, share your approach to user research, ideation, prototyping, and testing. Highlight your commitment to user-centric design principles, and explain how feedback is integrated into your workflow for continuous improvement. Providing specific examples from past projects can effectively demonstrate your process.

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How do you approach collaboration with product managers and engineers?

Emphasize the importance of open communication and understanding each team member's perspective when collaborating with product managers and engineers. Discuss how you align design goals with project objectives, negotiate design changes, and ensure technical feasibility while maintaining user experience.

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Can you describe a challenging design project you worked on?

Choose a project with complex requirements or constraints and outline the challenges faced, your design process, and how you achieved the final result. Be sure to focus on how you engaged stakeholders, adapted to feedback, and ultimately met both user and business needs.

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What design tools are you most comfortable using?

Discuss your proficiency with design tools, particularly Figma, and any additional tools you've used like ProtoPie or Adobe XD. Mention how these tools have helped you in previous projects, specifically in terms of efficiency and collaboration.

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How do you stay current with design trends and best practices?

Explain your strategies for staying updated on design trends, such as following leading design blogs, participating in webinars, or attending industry conferences. Also, mention your proactive approach to incorporate new ideas into your work.

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How do you validate your design decisions?

Outline how you employ techniques like usability testing, user interviews, and data analysis to validate design decisions. Provide examples of how customer feedback has informed your designs in the past.

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What is your experience with design systems?

Discuss your experience creating or using design systems to ensure design consistency and efficiency across products. Highlight your ability to contribute to building and maintaining a design system and how it enhances team collaboration.

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Tell us about a project where you had to iterate on feedback.

Choose a specific example where you received constructive feedback and detailed how you integrated this feedback into your design. Focus on your willingness to adapt and how it improved the final product.

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What qualities make a great Product Designer?

Discuss qualities such as empathy, creativity, strong communication skills, and problem-solving abilities. Explain how these traits enhance collaboration with teams and contribute to delivering successful user-centric design solutions.

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Why do you want to work for eVisit as a Product Designer?

Express your passion for improving healthcare through technology and how eVisit's mission aligns with your values. Highlight specific aspects of eVisit's innovative approach and work culture that excite you and make you a good fit for their team.

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DATE POSTED
December 5, 2024

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