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Revenue Operations Manager

Creative Chaos is looking for a highly analytical and process-driven Revenue Operations Manager to own and optimize our HubSpot CRM, oversee the sales cycle, manage marketing automation, and integrate data across multiple platforms to drive revenue growth. This role is ideal for someone who thrives at the intersection of technology, sales, and marketing—ensuring seamless operations and actionable insights.

Key Responsibilities:

CRM & Sales Operations (HubSpot Administration)

  • Serve as the primary HubSpot CRM administrator, managing system configuration, data integrity, and workflow automation.
  • Optimize sales cycle processes within HubSpot to improve efficiency, track deal progress, and ensure proper pipeline management.
  • Manage lead routing, scoring, and assignment automation to align sales and marketing efforts.
  • Ensure data hygiene and consistency, regularly auditing and cleansing CRM records.
  • Train and support sales and marketing teams on HubSpot best practices.



Marketing Automation & Integrations

  • Oversee marketing automation, including email campaigns, workflows, sequences, and lead nurturing.
  • Ensure seamless integrations with third-party tools (e.g., LinkedIn, Apollo, Instantly, Salesloft, Outreach) to optimize outreach and engagement.
  • Implement and manage lead capture forms, tracking pixels, and attribution models.

Data & Analytics

  • Develop and maintain dashboards and reporting in HubSpot that integrate data from:
  • Google Search Console
  • Google Analytics 4 (GA4)
  • Google Ads
  • Other third-party marketing and sales data sources.
  • Track and analyze key revenue performance metrics, identifying trends and opportunities for optimization.
  • Provide insights and recommendations to sales and marketing teams based on data analysis.

Process Optimization & Cross-Team Collaboration

  • Continuously optimize sales and marketing processes by leveraging automation and best practices.
  • Act as a liaison between sales, marketing, and operations to ensure alignment and efficiency.
  • Collaborate with leadership to streamline revenue operations workflows and improve conversion rates.
  • 3+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations.
  • Proficiency in HubSpot CRM & Marketing Hub (HubSpot certification preferred).
  • Strong experience with marketing automation, email sequences, and sales pipeline management.
  • Hands-on experience with Google Search Console, GA4, and Google Ads.
  • Ability to build custom dashboards and reports, integrating multiple data sources.
  • Experience with third-party integrations and API connections (Zapier, Webhooks, or similar tools).
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Excellent communication skills and ability to train teams on HubSpot processes.

Preferred Qualifications

  • Experience with SQL, data visualization tools (Looker or Tableau) is a plus.
  • Prior experience working in B2B SaaS, tech, or digital marketing environments.
  • Familiarity with Salesforce, Marketo, or other CRM/marketing automation platforms is a plus.
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CEO of Creative Chaos
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Shakir Husain
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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Revenue Operations Manager, Creative Chaos

Creative Chaos is on the lookout for a passionate and detail-oriented Revenue Operations Manager who is ready to take charge of optimizing our HubSpot CRM and overseeing our sales cycle. You'll dive into marketing automation and integrate data across various platforms, all while driving our revenue growth. If you're someone who loves technology and has a flair for collaborating between sales and marketing, this position is a perfect fit for you! As our primary HubSpot CRM administrator, you'll manage system configurations, ensure data integrity, and automate workflows with ease. Your knack for optimizing sales processes will enhance our efficiency, helping track deal progress and manage our pipeline like a pro. You'll also play a key role in lead management, ensure data accuracy, and train teams on HubSpot best practices. But that's not all! Your expertise in marketing automation will shine as you oversee engaging email campaigns and ensure our tools are seamlessly integrated. With your strong analytical skills, you'll develop dashboards that pull in insights from Google Analytics, ads, and beyond, helping us to make informed decisions. As you collaborate with sales, marketing, and operations, your contributions will drive our team towards streamlined workflows and improved conversion rates. Bring your 3+ years of experience in Revenue Operations, along with your HubSpot certification, and let’s embark on this exciting journey together!

Frequently Asked Questions (FAQs) for Revenue Operations Manager Role at Creative Chaos
What are the responsibilities of a Revenue Operations Manager at Creative Chaos?

As a Revenue Operations Manager at Creative Chaos, you'll be responsible for managing HubSpot CRM, optimizing the sales cycle, and overseeing marketing automation. You will serve as the primary HubSpot administrator, ensuring data integrity, workflow automation, and improving overall efficiency in sales processes.

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What qualifications are required for the Revenue Operations Manager role at Creative Chaos?

To qualify for the Revenue Operations Manager position at Creative Chaos, you should have at least 3 years of experience in Revenue Operations or related fields. Proficiency in HubSpot CRM & Marketing Hub is essential, as well as familiarity with marketing automation, Google Search Console, and GA4.

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How does the Revenue Operations Manager contribute to data analysis at Creative Chaos?

In the role of Revenue Operations Manager at Creative Chaos, you will develop and maintain dashboards that integrate various data sources, including Google Analytics and Google Ads. By tracking key revenue performance metrics, you'll analyze trends and provide actionable insights to optimize sales and marketing efforts.

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What tools will a Revenue Operations Manager work with at Creative Chaos?

As a Revenue Operations Manager at Creative Chaos, you'll work extensively with HubSpot for CRM and marketing operations. Additional tools may include Google Search Console, Google Analytics 4, Email Marketing platforms, and various third-party integrations for enhanced data management and outreach.

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What is the work environment like for a Revenue Operations Manager at Creative Chaos?

At Creative Chaos, the work environment for a Revenue Operations Manager is dynamic and collaborative. You'll work closely with sales, marketing, and operations teams, focusing on cross-department integration and efficiency, all while enjoying the fast-paced nature of the tech and digital marketing landscape.

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Common Interview Questions for Revenue Operations Manager
Can you describe your experience managing HubSpot CRM?

In answering this question, highlight specific examples of how you have managed HubSpot CRM. Discuss your role in configuring the system, maintaining data integrity, and how your oversight led to improved sales cycle efficiency.

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How do you approach optimizing sales cycle processes?

When responding, share your strategies for analyzing existing processes, identifying bottlenecks, and implementing automation solutions that enhance efficiency. Mention any tools or techniques you've used to streamline sales cycles.

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What marketing automation tools have you worked with?

Here, you should list the marketing automation tools and platforms you've utilized, discussing how you've leveraged them for email campaigns, lead nurturing, and overall marketing strategy improvements.

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How do you ensure data accuracy and hygiene in a CRM?

Explain your systematic approach to data validation, periodic auditing processes, and the importance of data hygiene. Share specific techniques you've employed to maintain clean and accurate records in CRM systems.

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How do you analyze revenue performance metrics?

In your answer, outline your methodology for tracking key performance indicators. Discuss the tools you use for visualizations, your approach to data analysis, and how you communicate findings to stakeholders.

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Can you provide an example of how you collaborated with cross-functional teams?

Share a specific example that demonstrates your collaborative skills. Talk about how you acted as a liaison between teams and the positive impact your collaboration had on achieving company goals.

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What are your best practices for managing lead routing and scoring?

Discuss your criteria for effective lead scoring and how you ensure leads are routed to the appropriate sales teams. Consider sharing your experiences in client interactions to strengthen your answer.

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How do you stay updated on industry trends in revenue operations?

Mention the resources, websites, podcasts, or courses you utilize to stay informed about trends in revenue operations. Discuss the importance of continuous learning in your professional development.

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What role does analytics play in your decision-making process?

Illustrate how you incorporate data analytics into your decision-making. Provide an example of a past decision influenced by analytics, emphasizing the data-driven mindset required for the role.

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Why do you want to work at Creative Chaos as a Revenue Operations Manager?

This is your chance to show enthusiasm for the company. Discuss what specifically attracts you to Creative Chaos, such as their culture, mission, or growth prospects, and how your skills make you an ideal fit for the role.

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We are an Innovation Delivery Agency We help our customers build the future that they imagine for their business. We build and deliver innovation that ensures our customers are leaders in the marketplace. We use creativity, strategy and smart appl...

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Full-time, remote
DATE POSTED
February 12, 2025

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