Creative Operations Project Manager (Contractor)

Overview

Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

Glossier is looking for a strategic, creative, collaborative, and experienced Creative Operations Project Manager to join our team. Our in-house Creative team is responsible for a range of content - from building and refining Glossier's brand voice and messaging, retail/experiential production, to product and packaging design for each of our products. This role will help our team bring Glossier to the public, through end to end project management of the assigned initiatives in close partnership with the rest of the creative team, the wider marketing org and cross functional teams across Glossier.

The ideal candidate has a strong grasp of a commercial creative process and has worked closely with either an in-house creative team or creative agency in the past. They are passionately organized, a great communicator and able to translate commercial business needs into clear and concise creative briefs and direction.

Day to day, this role will work on exciting projects from large scale 360 campaigns, to events and activations and developing strong evergreen content. While also ensuring that projects are delivered on time and within budget without compromising the best in class creative work that we strive to deliver.

Expectations

• Manage schedules, workflow, resource workload prioritization, stakeholder communications through executive level and delivery of projects.
• Work on multiple workstreams, supporting the cross functional teams in bringing evergreen content, product launches, experiences and campaigns to market
• Develop strong relationships across the org to ensure efficiency and seamless collaboration across all channel owners and key stakeholders
• Create, update and maintain schedules for programs to ensure we're tracking towards major milestones and clearly communicate and escalate risks in a timely manner
• Champion the implementation of new processes and ways of working across the team
• Continuously maintain and update and share creative project status and project management tools where applicable

Qualifications

• 5+ years of creative project management, production or account management experience
• Experience with the creative production process across multiple channels (broadcast, ooh, print, digital etc.) and a clear sense of project scope, key stage gates and milestones and how long a creative project may take to complete.
• Ability to build clear project plans, GANTT charts and proficiency in project management platforms and other design tools such as Adobe Creative Suite a plus
• Experience working with multiple stakeholders and contributors on large-scale projects/rollouts including agency partners, internal product and technical teams, and creatives.
• Great verbal and written communication skills - the ability to translate complex or large tasks into manageable, actionable briefs and milestones.
• Flexible working style - able to lead teams and projects calmly through change and ambiguity

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

• The estimated annual pay range for this role is $50.00 - $65.00 per hour
• There may be future opportunities for continued pay progression based on continued strong performance in the role.

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate's qualifications, skills, and experience.

NOTE: Glossier requires all newly-hired employees whose job responsibilities require them to work from a Glossier office or retail location or require them to travel, work in person with vendors or others or participate in creative productions to be fully vaccinated against COVID-19. Glossier is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state or local law.

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We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.