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Data Insights Manager

Are you passionate about empowering businesses to make data-driven decisions? Do you want to join a dynamic and innovative team that is shaping the future of the healthcare industry? If so, you might be the perfect fit for our Data Insights Manager position!


As a Data Insights Manager, you will have the opportunity to support critical business operations by providing insightful data analysis and driving decision-making processes.


To excel in this role, you will need a strong analytical mindset and the ability to work with complex data sets. You will also need the flexibility to thrive in a fast-paced, agile environment that is constantly evolving. You will be rewarded with a competitive compensation package, a supportive and collaborative culture, and the opportunity to contribute to transformative healthcare solutions.


Areas of Responsibility
  • Design and deliver timely and business-critical data insight for internal stakeholders and customers, through the creation of dashboards for Customer Success, Operations, Product, and Finance.
  • Identify and implement data platform (Looker, Tableau, etc.) based on long-term business needsCollaborate with the finance team on ad hoc projects related to financial planning and analysis (FP&A).
  • Serve as a generalist, able to assist in multiple areas across teams.
  • Provide support primarily to Customer Success/Operations (65% of the role), with secondary support to other teams, including the finance team, to drive operational excellence.
  • Continuously assess and evolve tools and processes to elevate operational impact and efficiency.
  • While this role requires significant hands-on and technical work, there are also opportunities to be client-facing and interact with Credo's c-suite and leadership teams.
  • Collaborate with the engineering team to understand available data within the system.


Ideal Qualifications for this Position
  • Junior to mid-level analyst experience; should be able to take initiative and problem-solve independently.
  • Actuary risk adjustment expertise with an understanding of risk scoring and how it works
  • Background in analyzing large data sets, such as in Big 4 Consulting or similar environments.
  • Ability to work with complex data sets.
  • Strong critical thinking skills to understand client needs and translate them into actionable insights.
  • Startup experience, comfortable with ambiguity and adaptable to changing needs.
  • Healthcare tech experience
  • Growth-oriented mindset, eager to learn and develop within the team.

Preferred: 
  • A basic understanding of financial statements and FP&A metrics
  • Experience with NetSuite and other accounting systems
  • Experience working with data platforms, such as  Looker or Tableau.


Other Important Information about this Position
  • This position is primarily remote, with some presence in our Denver, Colorado office necessary at times. 
  • The ability to work productively and without interruption or distraction during Mountain Time business hours is essential. 
  • Every position requires certain physical capabilities. Credo seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible. 
  • Equal employment opportunity is a fundamental principle at Credo. We are committed to a work environment in which relationships are characterized by dignity, courtesy, and respect. We are committed to nondiscrimination in all business operations.


$120,000 - $140,000 a year
Salary for this role is $120,000 - $140,000/year with an additional $20,000 in potential yearly bonuses 

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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What You Should Know About Data Insights Manager, Credo

Are you ready to make a real impact in the healthcare industry? Join us at Credo as a Data Insights Manager and help empower businesses with meaningful data-driven decisions! In this exciting, remote role, you'll dive into critical data analysis and transform complex data sets into actionable insights that support our internal stakeholders. Your main focus will be creating impactful dashboards for teams like Customer Success, Operations, Product, and Finance, ensuring they have the timely insights they need to excel. Collaboration is key here; you'll partner with our finance team on important FP&A projects, and you shouldn't shy away from interacting with senior leaders. We’re looking for someone with junior to mid-level analyst experience who is adaptable and thrives in a fast-paced environment, ideally with a background in healthcare tech. Not only will you receive a competitive salary, but you'll also be part of a supportive culture that encourages your personal and professional growth. So if you're passionate about driving operational excellence through data and want to evolve tools and processes in a dynamic setting, then this role is perfect for you!

Frequently Asked Questions (FAQs) for Data Insights Manager Role at Credo
What does a Data Insights Manager do at Credo?

As a Data Insights Manager at Credo, your primary role involves delivering crucial data insights through dashboard creation for various teams, including Customer Success and Operations. You’ll analyze complex data sets to inform business decisions and collaborate with different departments to enhance operational efficiency and support financial planning.

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What qualifications are needed for the Data Insights Manager position at Credo?

Credo is looking for candidates with junior to mid-level analyst experience and a strong foundation in data analysis, particularly in healthcare tech. A growth mindset and the ability to navigate complexities swiftly are essential, while familiarity with data platforms such as Looker or Tableau will set you apart.

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Is the Data Insights Manager position at Credo remote?

Yes! The Data Insights Manager role at Credo is primarily remote, allowing you the flexibility to work from home. However, occasional presence in our Denver, Colorado office may be required for certain initiatives, ensuring a balance between teamwork and remote collaboration.

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What is the salary range for the Data Insights Manager position at Credo?

The salary range for the Data Insights Manager position at Credo is between $120,000 and $140,000 per year, complemented by an additional potential yearly bonus of $20,000, reflecting our commitment to rewarding talent and hard work.

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What skills are essential for a Data Insights Manager at Credo?

Essential skills for a Data Insights Manager at Credo include excellent analytical capabilities, critical thinking, and the proficiency to work with large data sets. Familiarity with financial statements and FP&A metrics is a plus, as is experience with data visualization tools.

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How can I apply for the Data Insights Manager role at Credo?

To apply for the Data Insights Manager role at Credo, visit our careers page where you can find the application process laid out clearly. Prepare your resume and a cover letter highlighting your relevant experience in data analysis and your enthusiasm for healthcare solutions.

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What is the company culture like at Credo for a Data Insights Manager?

At Credo, we foster a culture of respect, collaboration, and continuous learning. As a Data Insights Manager, you’ll be part of a supportive team that values your input and encourages personal and professional development in a dynamic and rapidly evolving environment.

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Common Interview Questions for Data Insights Manager
Can you describe your experience with data visualization tools like Tableau or Looker?

In answering this question, focus on specific projects where you utilized these tools. Discuss how you created dashboards, the kinds of insights these visualizations provided, and how they influenced decision-making processes.

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How do you approach analyzing complex data sets?

Be prepared to describe your analytic framework. Discuss data preparation, relevant statistical methods you apply, and how you ensure the findings are actionable for stakeholders. Highlight any tools or languages you use for analysis.

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What steps do you take to understand customer needs before analyzing data?

Explain your method for gathering requirements. Reflect on any stakeholder interviews, experience surveys, and how you translate these needs into data parameters, ensuring that your analysis aligns with business objectives.

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Can you give an example of how your data insights have driven a decision?

Use a specific scenario that demonstrates your impact. Detail the context, the data you analyzed, the insights you derived, and how these insights directly influenced business outcomes or operational improvements.

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How do you stay updated on industry trends, particularly in healthcare technology?

Discuss resources such as webinars, podcasts, or industry publications you follow. Mention networking groups or professional associations and how you apply new knowledge in your data analytics role.

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Describe a time when you had to collaborate with cross-functional teams on a data project.

Illustrate this by discussing a specific project. Highlight your role in communication, the needs of each team, and how you facilitated collaboration to achieve shared goals or overcome challenges.

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How do you ensure accuracy and reliability in your data analysis?

Talk about your methodology for validating data, including any tools you use for error-checking, and discuss how you document your processes to ensure consistency and transparency.

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What role do you believe a Data Insights Manager plays in operational excellence?

Articulate your perspective on the strategic importance of data insights in driving operational efficiency, improving service delivery, and aligning business strategies with actionable data-driven goals.

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How do you manage tight deadlines when delivering data insights?

Provide examples of your time management strategies, such as prioritizing tasks, utilizing project management tools, and maintaining open lines of communication with stakeholders to set realistic expectations.

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What methods do you use to communicate your findings to non-technical stakeholders?

Convey your approach to simplifying complex data insights. Discuss the use of storytelling with data, visual aids, and how you tailor your communication style to ensure clarity and engagement across audiences.

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We believe in private higher education – in its lasting impact on lives, its ability to transform individuals and the world. We believe the world is greater as a result of private higher education.

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Full-time, remote
DATE POSTED
November 28, 2024

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