PRODUCT / EVENT DEMONSTRATOR - PART TIME - job 1 of 7

As a Product/Event Demonstrator at Crossmark, your primary responsibilities include conducting food or non-food demonstrations within retail grocery stores, engaging customers to create excitement about the products, and ensuring that consumers have a positive experience during each event. You'll also be tasked with setting up, preparing samples, and maintaining a clean demonstration area, all while providing excellent customer service.

To apply for the Product/Event Demonstrator position at Crossmark, candidates must be over 18 years old and hold a high school diploma or GED. Additionally, you should have the ability to cook and serve various food items, a reliable internet-connected computer, and the physical capability to stand for up to six hours. A Food Safety Certification will be required to be completed after being hired.

Yes! Crossmark provides company-provided training for all new hires in the Product/Event Demonstrator role. This training is tailored to equip you with essential skills and knowledge to excel in your demonstrations, creating an ideal opportunity for entry-level candidates or those looking to enhance their skill set in a customer-oriented environment.

The Part-Time Product/Event Demonstrator position at Crossmark offers a flexible schedule, allowing you to commit to events that suit your availability. This flexibility makes it an excellent option for individuals seeking supplemental income while accommodating other commitments such as school, family, or a primary job.

Crossmark offers several benefits for Product/Event Demonstrators who work 10 or more hours each week. These benefits include access to a 401K plan, as well as medical, dental, and vision insurance. Additionally, employees enjoy weekly pay, making this position not only rewarding in terms of experience but also beneficial for your financial wellbeing.

To effectively engage customers, start by greeting them with a smile and inviting them to try the product. Use open-ended questions to create a conversation, share interesting facts about the product, and highlight its benefits. By being approachable and enthusiastic, you can create a memorable experience for shoppers, encouraging them to connect with the brand.

When dealing with difficult customers, it's essential to remain calm and professional. Listen actively to their concerns and respond with empathy. Show that you value their feedback and attempt to resolve the issue promptly. Maintaining a positive demeanor can often turn a negative experience into a positive one.

Reflect on a specific event where you implemented engaging techniques, such as interactive tastings or live cooking demos, that captivated customers. Highlight how these strategies led to increased participation and interest in the product, ultimately resulting in higher sales during the event.

Preparation for a product demonstration involves several key steps: research the product and understand its features, prepare an engaging script or outline, set up your demonstration space efficiently, and ensure you have all necessary materials ready. Practicing your presentation can help you deliver it with confidence.

During a busy demonstration, prioritize tasks by focusing on customer engagement first, ensuring everyone has a chance to taste the product. Then, make sure the setup remains organized and all supplies are replenished. Taking a moment to assess what is needed most can improve overall efficiency and customer satisfaction.

Creating excitement around a product can be achieved through engaging storytelling, sharing personal experiences related to the product, or incorporating sensory elements like appealing smells or visuals. Offering exclusive deals or samples also can entice customers to show interest and create buzz.

Adherence to food safety practices starts with understanding the relevant guidelines. During the demonstration, ensure that all food items are stored at the correct temperatures, use gloves when handling food, and maintain cleanliness throughout the demonstration area. Regularly check for proper food handling and sanitation to guarantee customer safety.

If a product runs out during a demonstration, promptly inform customers with transparency and positivity. You could offer a rain check or alternative products to try while highlighting their benefits. Make sure to communicate your excitement and reassure customers that more products will be available soon.

Adapting your demonstration approach for different audiences requires observing their demographics and responses. For families, you might focus on fun and convenience, while for health-conscious consumers, you’d emphasize nutritional benefits. Tailoring your language and engagement techniques based on the audience ensures maximum relevance.

When answering this question, connect your personal interests and strengths with the role's requirements. You can mention your passion for engaging with people, your love for food, or your excitement about representing brands. Demonstrating your enthusiasm for the role shows you are a great fit for the Crossmark team.