Job details

Senior+ Software Engineer - Cloud Customer Experience

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications.
Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

We are seeking talented Software Engineers to help design and scale our carbon-reducing cloud computing platform. With Crusoe Cloud’s upcoming public launch, you will help us advance our storage infrastructure, virtualizing cutting edge computing hardware, and/or building out best in class networking capabilities.

You'll play a key role in evaluating tools and frameworks for the engineering team, considering reliability, scalability, operational costs, ease of adoption, and recruiting implications.

As part of your responsibilities, you'll develop and refine technical and team fit assessments, mentor engineers, and actively contribute to their development in partnership with engineering managers.

A Day In The Life:

Collaborate closely with tooling and customer success teams to design and develop advanced tooling solutions for Crusoe Cloud.
Act as a mentor for junior engineers, providing guidance on design proposals and conducting thorough code reviews to ensure quality and efficiency.
Innovate and implement market-making features that set Crusoe Cloud apart from competitors, enhancing its unique value proposition.
Work in partnership with the cloud support and operations teams to create features that support the growth and empowerment of Crusoe Cloud's business.
Engage in continuous collaboration with various teams to ensure alignment of goals and maximization of resources for optimal customer experience.
Lead by example in technical excellence, fostering an environment of innovation and high-quality software engineering practices.

You Will Thrive In This Role If You Have:

5+ years of professional software development experience
5+ years of programming experience with at least one modern compiled language such as Go, Rust, Java, or C++
5+ years of experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Bachelor's Degree in Computer Science or related field, or 5-8+ years relevant work experience
Computer Science fundamentals in data structures and algorithm design
Proven experience in building and maintaining scalable and highly available fault-tolerant distributed systems and application architectures
Solid understanding of infrastructure design, including the operational trade-offs of various designs
Familiarity with modern CI/CD practices and build systems, such as GitLab CI/CD, CircleCI, GitHub Actions
Familiarity with modern infrastructure tools, such as Docker, Kubernetes, Ansible, Cloud Formation, Terraform
Experience in concurrency, multi-threading and synchronization
Experience with Unix/Linux environments
Experience with TCP/IP and network programming
Excellent communication skills
Embody the Company values
Must be able to pass a background check

Benefits:

Hybrid work schedule
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $50 per pay period

Compensation Range

Compensation will be paid in the range of $183,000 - $250,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe Glassdoor Company Review

3.4

Crusoe DE&I Review

No rating

CEO of Crusoe

Chase Lochmiller

Approve of CEO

Average salary estimate

$216500 / YEARLY (est.)

min

max

$183000K

$250000K

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What You Should Know About Senior+ Software Engineer - Cloud Customer Experience, Crusoe

At Crusoe, we're on a mission to build the World’s Favorite AI-first Cloud infrastructure company, and we're looking for a Senior Software Engineer for Cloud Customer Experience to join our innovative team in San Francisco. This role is perfect for someone who wants to make a real impact by designing and scaling our carbon-reducing cloud computing platform. As we prepare for the public launch of Crusoe Cloud, you'll help to advance our cutting-edge storage infrastructure, virtualize leading-edge computing hardware, and develop networking capabilities that distinguish us in the market. It's all about collaboration here, so expect to work closely with our tooling and customer success teams to craft advanced solutions. You'll be mentoring junior engineers, conducting thorough code reviews, and leading innovation that enhances the unique value proposition of Crusoe Cloud. Your experience will shine through as you contribute to the architectural design of scalable, fault-tolerant systems while fostering a culture of technical excellence and high-quality software engineering practices. With a strong foundation in computer science and expertise in modern programming languages like Go, Rust, or Java, you'll play a pivotal role in our mission to align the future of computing with climate responsibility. Come thrive with us at Crusoe where AI and sustainable technology meet to revolutionize cloud infrastructure!

Frequently Asked Questions (FAQs) for Senior+ Software Engineer - Cloud Customer Experience Role at Crusoe

What responsibilities do Senior Software Engineers have at Crusoe?

At Crusoe, Senior Software Engineers are vital in designing and scaling our carbon-reducing cloud computing platform. You will collaborate with various teams, mentor junior engineers, innovate market-making features, and improve the customer experience on Crusoe Cloud. Your expertise in architecture and design will be pivotal as you contribute to scalable, highly available systems.