Territory Account Manager - San Antonio

As a Territory Account Manager at CSL Vifor in San Antonio, you'll execute all elements of sales and market development for our product portfolio, engaging with healthcare professionals to promote our innovative therapies. You will travel daily within your territory, establish relationships with nephrologists and dialysis organizations, analyze your sales performance, and collaborate with commercial partners, all while maintaining accurate records of your calls and engagements.

To qualify as a Territory Account Manager at CSL Vifor, candidates must possess a bachelor's degree and a preferred minimum of five years’ experience in the pharmaceutical industry, specifically within nephrology, renal, or dialysis. A proven track record in sales performance and familiarity with account management in competitive marketplaces are essential for success in this role.

CSL Vifor is committed to fostering the professional and personal development of its employees, including those in the Territory Account Manager role. We provide opportunities for continuous training, mentorship, and career advancement, ensuring our team members have the tools they need to thrive in their roles and make a meaningful impact in patient care.

As a Territory Account Manager at CSL Vifor, you should expect daily travel within your assigned territory, encompassing San Antonio, Austin, Temple, and Waco. This travel is crucial for engaging healthcare professionals and building valuable relationships in various settings, including hospitals and dialysis centers.

CSL Vifor offers a comprehensive benefits package for its Territory Account Managers, including medical, dental, and vision plans, a robust 401(k) plan, generous paid time off, sick time, holiday leave, and parental leave. We believe in supporting our employees in both their professional and personal lives.

When establishing relationships with healthcare professionals, I focus on understanding their needs and challenges, actively listening, and providing valuable solutions. Building rapport through regular communication and personalized engagements is key to developing trust and long-term partnerships.

My experience with account-based selling involves identifying decision-makers, customizing presentations and proposals, and aligning our solutions with clients' specific needs. I emphasize the importance of thorough research to tailor my approach and create impactful interactions.

To analyze my sales performance, I regularly review key metrics such as call frequency, conversion rates, and feedback from engagements. This data helps me identify areas for improvement, allowing me to refine my strategies and maximize my effectiveness in the field.

CSL Vifor specializes in innovative therapies for iron deficiency, nephrology, and cardio-renal diseases. I am well-versed in the benefits and mechanisms of action of its products, as understanding the disease states they target is crucial for effectively communicating their value to healthcare professionals.

I prioritize organization by maintaining up-to-date call records, utilizing CRM tools for efficient tracking of interactions, and scheduling automated reminders for follow-ups. This systematic approach ensures that my administrative tasks do not overshadow my primary focus of building client relationships.

In a challenging situation where I faced significant resistance from a key account, I took the initiative to have open discussions with the stakeholders to understand their concerns. By clarifying how our solutions could specifically address their problems and providing case studies, I successfully turned the situation around and secured their trust.

I stay updated on changes and advancements in the pharmaceutical industry by regularly attending conferences, subscribing to industry journals, and participating in online forums. Continuous education builds my knowledge base and allows me to remain relevant in discussions with healthcare professionals.

My primary motivation as a Territory Account Manager comes from the impact my work has on patients' lives. Knowing that I contribute to better health outcomes through the products I sell drives my passion for achieving targets and exceeds expectations consistently.

To introduce a new product to my territory, I'd start by educating myself on its features and benefits thoroughly. Then I'd create targeted outreach plans, identifying key healthcare professionals who would benefit from the product and scheduling meetings to present it effectively and address any questions they may have.

I find CRM software, sales analytics tools, and communication platforms incredibly helpful for managing my sales process. These tools allow me to track interactions, analyze performance metrics, and streamline communication, ultimately enhancing my productivity and customer engagement.