Store Manager - job 1 of 8

As a Store Manager at Curaleaf, your key responsibilities include overseeing all store operations, managing the financial performance, and leading your team to exceed sales targets. You will be tasked with forecasting payroll, ensuring compliance with safety protocols, and developing strategies for continuous improvement in store efficiency and customer service.

To qualify for the Store Manager position at Curaleaf, you should have at least 3 years of retail management experience, alongside strong leadership capabilities. Proven sales performance, experience in building high-performing teams, and excellent communication skills are essential to thrive in this role.

Curaleaf is dedicated to fostering talent development. As a Store Manager, you will have access to mentorship, training opportunities, and a culture that encourages continuous improvement. Our leadership will also support succession planning, ensuring your career goals align with the company’s mission.

Curaleaf offers a comprehensive benefits package for its Store Managers, including competitive pay, health, dental, and vision insurance, generous PTO, employee referral bonuses, and the chance to get involved in community outreach initiatives through our Rooted in Good program.

The work environment for a Store Manager at Curaleaf is fast-paced and collaborative, offering a professional retail setting. You'll be part of a supportive team focused on delivering top-notch customer experiences while navigating the challenges and excitement of the evolving cannabis industry.

When answering about your leadership style, emphasize your collaborative and adaptable approach. Highlight experiences where you successfully motivated your team, showcasing your ability to set clear goals while also being open to feedback and fostering individual growth.

Discuss your time management skills and how you utilize tools and strategies to prioritize tasks effectively. Provide examples of situations where you’ve managed multiple responsibilities while maintaining high performance in customer service and store operations.

Explain your approach to team development, including training and mentorship programs. Consider sharing specific tools or methods you’ve used to set measurable KPIs, and how you celebrate your team’s successes to enhance morale and performance.

Provide a structured response using the STAR method (Situation, Task, Action, Result). Explain your approach to resolving the issue, how you maintained professionalism, and the positive outcome as a result of your actions.

Discuss specific KPIs such as sales growth, customer satisfaction scores, inventory turnover rates, and employee engagement metrics. Explain how you would use this data to inform decisions and drive store performance.

Highlight the importance of adhering to local, state, and federal regulations. Discuss your commitment to training your team on compliance protocols and maintaining accurate records to protect the company and its customers.

Share your strategy for attracting diverse talent while emphasizing the importance of cultural fit. Discuss your approach to ongoing training and creating opportunities for team members to advance their careers.

Use the STAR method again to structure your answer. Describe the campaign's objectives, how you executed it, the results achieved, and what you learned that could be applied to future initiatives at Curaleaf.

Reflect on your passion for leading teams and helping them achieve their best. You might mention your drive to contribute to a company that's making a societal impact, such as Curaleaf in the cannabis sector.

Discuss your alignment with Curaleaf’s mission and values. Mention your excitement for the cannabis industry and how working at Curaleaf allows you to make a tangible difference in customers' lives while leading a passionate team.