Custom Solutions Developer

At IntelePeer, we deliver critical, cloud-based communications customers can build on with voice and messaging applications. We make it easy to connect to our services with multiple connection options and flexible deployments while helping to ensure customer communications remain uninterrupted with disaster avoidance solutions. All our products are backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service.
We believe that business communications are meant for more than just simple interactions. That’s why we enable our partners and customers to leverage our innovative solutions and visionary architects to automate business processes and enhance the customer experience.

As an integral member of our Custom Development Team, the Custom Solutions Developer is responsible for developing customer functionality connected to our Communications Platform as a Service (CPaaS) infrastructure, including: 1) developing code, scripts, and extracts, and 2) contributing to design documents and reviews 3) integrating other platforms/services with Intelepeer’s with the use of APIs. This position is comprised of approximately 40% new development and 40% maintenance and 20% troubleshooting and resolving issues.

This position may have access to Protected Data. Protected Data is sensitive information, usually client or client customer data that reveals personally identifiable information, or health, or financial information.

REPORTS TO: Manager, Custom Development

LOCATION: Dania Beach, FL

POSITION RESPONSIBILITIES:

• Develop code, scripts, extracts, and other artifacts required to solve customer technical issues
• Contribute to design documents and participate in design reviews
• Be proactive and inquisitive in Identifying and finding solutions to recurring problems with software
• Work closely with key stakeholders including Customer, to develop solutions and designs
• Determine severity and impact of issues on the business and communicate status to Management
• Work both independently and with a group of highly skilled developers
• Be flexible with work hours and schedule; provide on-demand support as needed
• Keep up to date on industry technical trends and new development methodologies to maintain current skills and remain current with industry standards
• Other duties as assigned

REQUIREMENTS:

Education:

· Bachelor’s Degree in Engineering, Computer Science, Mathematics or Computing related field; equivalent work experience and/or relevant Programming Certifications may be considered

Expertise & Experience

• At least 2 years of experience with Node JS, Angular JS/Express JS/React JS, Mongoose JS
• Strong understanding and experience using OO design principles and test-driven development
• At least 2 years of experience implementing RESTful web APIs
• At least 3 years of experience working with web services (SOAP and REST) with JSON and XML
• At least 2 years of experience with SQL and/or NoSQL experience ( e.g. MYSQL, MongoDB preferred)
• Experience in troubleshooting software issues
• Experience with Linux /Unix is a plus
• PHP development experience is a plus
• Experience in Machine Learning, Speech Recognition, Text to Speech, Natural Language Processing, etc… a plus.
• Git experience a plus
• Docker experience a plus
• Shell scripting a plus
• Experience with PHP Frameworks like Laravel, Cake, etc. is a plus

Desired characteristics

• Strong problem-solving skills
• Strong organizational, prioritization, and documentation skills
• Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers
• Ability to solve mission critical technical problems effectively and efficiently in a startup-paced business environment
• Exceptional attention to detail
• Continuous improvement attitude
• Quality-driven, customer service-driven, and continuous improvement-driven to consistently delight internal and external customers
• Team player who is willing to go above and beyond to help others
• Self-motivated, proactive, and resourceful
• Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environment
• Reacts quickly and adapts to changes in priorities, circumstances, and direction
• Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment

Why You’ll Love It Here:

• Unlimited Paid Time Off
• Paid Holidays
• Competitive medical, dental & vision coverage
• Commuter Benefits
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance, short-term and long-term disability
• Health & Flexible Savings Account
• Gym membership allowance
• Cellphone and internet reimbursement
• Paid Parental Leave
• Free LinkedIn Learning Course Certifications
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Pet Insurance
• Free snacks (San Mateo, Denver, or Fort Lauderdale)
• Fun events (virtual and in-person)
• A value-based culture where growth opportunities are endless for professional development

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec(at)intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Suite A200 Dania Beach, FL 33004: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Suite A200 Dania Beach, FL 33004