Customer Account Specialist

As a Customer Account Specialist (CAS) you will have accountability to drive incremental volume growth and sustain existing volume by owning relationships with operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The Upper Midwest team, which consists of Minnesota, Western Wisconsin, Iowa, NE, and the Dakotas is looking to fill the CAS position for the Iowa geography (to include travel to eastern NE and Southeastern SD).

You will work closely with the Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities and close on them. You will support critical distributor and industry events (i.e., Food Shows, Distributor Sales Meetings, key operator events, etc.).

Ideal candidates must demonstrate a strong sense of urgency, drive and ownership to close sales for the region’s operator business to exceed on sales deliverables (Salesforce Interactions and Volume). Exhibiting a passion for people and strong problem-solving skills, along with the ability to build “Best in Class” relationships with key operators and DSRs through active listening, impeccable follow up and empathizing. Strong written and verbal communication skills are necessary in working with both internal and external key stakeholders. Anyone with a desire to innovate and work together as a high performing team, and most importantly win in the marketplace will be a great fit for this role.

This role can reside out of Des Moines, Cedar Rapids/ Iowa City, or Cedar Falls and will cover parts of Iowa, and surrounding states as needed. Estimated travel of 30%. Relocation assistance will be provided to one of these locations.