Coda started with an observation: In a world full of applications, why do documents and spreadsheets still run everything? And why haven't they been meaningfully updated in over 50 years? Coda is a new doc that's familiar and flexible like the documents you're used to, but comes with building blocks you can combine to create docs as powerful as apps. It's a big product with an even bigger mission. And we need your help to spread the word! We're backed by some of the Valley's leading venture capitalists, and have assembled a world-class team across offices in San Francisco, Mountain View, and Seattle, and remote employees all over the US. In fact, all our jobs are open in any location across the US. Here's a quick overview of what we do.
Since our early days as a company, we've been inspired by the culture and execution of support teams at companies like Zapier and Intercom. We're looking for Coda makers with user empathy to join our Product Support team as we build it from scratch. You'll be on the ground floor of an accomplished team with the opportunity to establish our culture for years to come. We are hiring into any one of our locations, or even remotely! You will report directly to the head of Customer Support.
You have a passion for data-oriented products and is an avid user of tools like Coda, AirTable, Notion, Excel, or Google Sheets. You will need to get inside the mind of a diverse set of Coda users ー across all parts of the business ー and be comfortable building against and solving problems for many scenarios. You can assist users at multiple altitudes ー from specific formula fixes in a table to general team process and workflow suggestions depending on the customer's needs. You love to listen, are an astute observer of user behavior, who spots and synthesize patterns quickly to the company. We're looking for candidates who can be great "coaches" for our users, able to distinguish when it's best to teach someone a new concept, vs unblock them and solve their immediate problem.
Starting on your first day of employment, Coda offers a wide range of benefits and perks that support eligible employees and their family members. Some of our benefits include:
Coda started in 2014 with a simple observation: In a world full of pre-built tools and applications, why do documents and spreadsheets seem to run the world? The founding Coda team crossed paths at Google, YouTube, and Microsoft, where they saw th...
2 jobsSubscribe to Rise newsletter