Customer Delight Representative

We are looking for Call Center Representatives to join our successful, highly motivated team at Feldco, the #1 Window and Door Company in America (recognized by Window and Door Magazine). We have over 46 years of experience in delighting customers by making home improvement projects simple. Apply today and find out why we were named one of Chicago Tribune's Top Workplaces in Chicago for the NINTH time in 2022!

Leadership – We are the largest replacement roofing, window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market

Growth – We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets

Advancement – We have recently promoted many internal staff members to management positions and offer external training

Security – We operate profitability and are enhancing the benefits and care of our employees

Professionalism – We are investing heavily in quality improvements and establishing industry-best operations

Teamwork – We are focused on assisting each other and working together to take care of our customers

The Feldco Call Center is a high-volume, fast paced environment. If you have excellent communication skills, can be accurate and detail-oriented and like working in a dynamic, team environment, then we need you to help with our continued growth! The customer delight representative role at Feldco is a hands-on role that requires direct customer contact and phone work as well as database administration work. The role also involves direct, clear and concise communications with other Feldco departments to resolve any outstanding customer issues.