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Job details

Customer Experience Associate - job 2 of 2

Melio is seeking enthusiastic Customer Experience Associates who are passionate about helping customers, especially small businesses. This role involves brand-building and turning every customer interaction into a moment that enhances the Melio brand.

Skills

Customer service experience
Clear communication
Multi-tasking in support
Problem-solving skills
Experience with Zendesk

Responsibilities

Provide outstanding support experiences to customers
Switch between communication channels as needed
Resolve customer issues efficiently
Collaborate with internal teams
Document customer support interactions

Education

High school diploma or equivalent
Bachelor's degree preferred

Benefits

Competitive compensation packages
100% coverage for medical, dental, and vision plans
401K matching and stock options
Holistic wellness support
Generous time off policy
Food perks including fully stocked kitchen

To read the complete job description, please click on the ‘Apply’ button

Melio Glassdoor Company Review

3.6

Melio DE&I Review

4.0

CEO of Melio

Unknown name

Approve of CEO

Average salary estimate

$63000 / YEARLY (est.)

min

max

$61000K

$65000K

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