Customer Service Specialist

Job Title: Customer Service Specialist

Company/Industry: Food manufacturer

Location: Garden City, NY

Salary: Commensurate with experience + benefits

Status: Direct Hire, On-site FT

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Required Qualifications

High School Diploma/GED or Equivalent Experience

Required Experience: Minimum 2 years of related customer service experience

Manufacturing or distribution industry experience required; food is a plus but not required

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person