Field Sales Representative

As a Field Sales Representative at CVS Health, your key responsibilities include generating leads among Medicare seniors, executing engaging community events, and building strong relationships to drive patient growth. You'll collaborate with Outreach Managers and community partners while ensuring consistent communication with prospects and maintaining records in our CRM system. Your proactive approach will directly influence the new patient acquisition efforts for Oak Street Health.

To apply for the Field Sales Representative role at CVS Health, candidates should possess strong communication skills, the ability to connect with diverse individuals, and ideally experience in sales or healthcare. While fluency in Spanish can be beneficial, it's not required. A spirit of teamwork and a determination to achieve results are essential in this rewarding role.

CVS Health is committed to fostering professional growth for Field Sales Representatives by providing robust training programs and regular team meetings to share the latest updates on services and initiatives. You’ll have access to mentoring opportunities from experienced colleagues and achieve continual skill enhancement through collaborative projects and community engagement.

At CVS Health, Field Sales Representatives enjoy a comprehensive benefits package that includes affordable medical plan options, a 401(k) plan with matching contributions, and an employee stock purchase plan. Plus, you'll have access to no-cost wellness programs, paid time off, flexible work schedules, tuition assistance, and more, ensuring you and your family can thrive in both health and financial wellness.

Being 'Oaky' embodies a culture of positivity and dedication at CVS Health. As a Field Sales Representative, this means radiating positive energy, assuming good intentions in interactions, and creating unmatched patient experiences. It reflects a commitment to clinical excellence and a relentless drive to take ownership and deliver results, helping you thrive in your role while positively impacting the community.

To generate leads effectively, I would utilize a mix of community outreach strategies, such as hosting and participating in local events, networking with healthcare professionals, and leveraging social media platforms. Building relationships through personalized communication ensures that potential patients feel valued and informed about Oak Street Health.

Certainly! I once met a prospect during a community health fair. By actively listening to her needs and concerns, I was able to share how Oak Street Health could support her health goals. I followed up with a personal phone call and arranged a visit to our center, ultimately guiding her through the enrollment process.

I prioritize regular touchpoints, using a mix of calls, emails, and in-person meetings to stay engaged. I utilize customer relationship management tools to track interactions and set reminders for follow-ups, ensuring prospects feel continuously cared for throughout the sales process.

When faced with objections, I focus on empathetic listening to understand their concerns fully. I provide clear and informative responses, addressing each point while reinforcing the benefits of becoming a patient at Oak Street Health. Building trust is key to overcoming reservations.

My passion for healthcare, paired with my background in sales, makes me an ideal candidate for the Field Sales Representative role. I have a strong ability to connect with diverse individuals and adopt a positive attitude, which aligns well with CVS Health’s values. I thrive in collaborative environments and am dedicated to fostering patient relationships.

In my previous role, our team aimed to increase patient registrations during a health initiative. We strategized together to host community workshops, dividing tasks by strengths. My focus was on outreach, and we successfully exceeded our registration target, showcasing our effective teamwork and commitment to a common goal.

I stay informed on healthcare regulations by subscribed to industry newsletters, attending relevant webinars, and participating in professional associations. This keeps me updated on best practices and regulatory changes that affect my role as a Field Sales Representative, allowing me to adapt my approach accordingly.

To build rapport with seniors, I focus on patience and active listening. I respect their life experiences and ask open-ended questions that encourage them to share their thoughts and concerns. Being relatable and supportive fosters trust, helping me establish a genuine connection.

I effectively manage my time by prioritizing tasks based on urgency and potential impact. I use calendar tools and to-do lists to keep track of appointments and vital follow-ups. Staying organized allows me to focus on nurturing relationships with multiple prospects without sacrificing quality.

Success as a Field Sales Representative hinges on strong communication skills, tenacity, and the ability to adapt quickly. Additionally, being a team player and demonstrating empathy in every interaction creates a welcoming environment that resonates with potential patients, fostering long-term relationships.