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Product and Communication Writer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
The Product and Communication Writer position will apply in-depth knowledge of writing, editing and communications to provide consultative services to assigned products and/or business areas. Responsibilities include

  • Conducts in-depth analysis of program data, metrics, and performance indicators by identifying trends, patterns, and insights to assess program effectiveness, efficiency, and impact.
  • Assists in the planning and development of programs and initiatives through contributing to the design and implementation of program structures, processes, and timelines.
  • Tracks project progress, milestones, and deliverables while ensuring adherence to timelines and budgets.
  • Engages with internal and external stakeholders to gather requirements, gathers feedback, and fosters collaboration.


Required Qualifications

  • 3-5 years communication experience, including writing and editing experience.
  • 3-5 years branding experience.


Preferred Qualifications

  • Adobe Creative Suite experience.
  • Working knowledge of execution and delivery (planning, delivering, and supporting) skills.
  • Working knowledge of problem solving and decision making skills.
  • Adept at collaboration and teamwork.
  • Adept at growth mindset (agility and developing yourself and others) skills.


Education

  • Bachelor's degree preferred/specialized training/relevant professional qualification or High School diploma/GED and equivalent work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/28/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$84694 / YEARLY (est.)
min
max
$46988K
$122400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product and Communication Writer, CVS Health

If you're looking for a dynamic career that allows you to make a real difference in health care, consider the Product and Communication Writer position at CVS Health. You’ll be joining a team that’s passionate about transforming health care around every consumer, and together you’ll reach millions of Americans through innovative channels. As a Product and Communication Writer, your job will be to leverage your strong writing, editing, and communications expertise to support various products and business areas within the company. Your responsibilities will include analyzing program data to identify trends that inform decision-making, assisting in the planning and development of health initiatives, and collaborating with stakeholders to gather insights. When you join CVS Health, you will not only be a part of a huge mission but also contribute to a workplace that values diverse perspectives and fosters inclusivity. With the opportunity to work from home in Georgia, you can balance your work and personal life while contributing to health solutions that are more connected and compassionate. We’re looking for candidates with 3-5 years of experience in communications and branding. Familiarity with Adobe Creative Suite is a plus, and proficiency in teamwork and problem-solving is essential. Join us, and together we can create a healthier future for everyone.

Frequently Asked Questions (FAQs) for Product and Communication Writer Role at CVS Health
What are the responsibilities of a Product and Communication Writer at CVS Health?

As a Product and Communication Writer at CVS Health, your responsibilities include analyzing program data to assess effectiveness, planning and developing health initiatives, tracking project milestones, and engaging with internal and external stakeholders for feedback and collaboration.

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What qualifications do I need to become a Product and Communication Writer at CVS Health?

To become a Product and Communication Writer at CVS Health, you typically need 3-5 years of communication and branding experience, strong writing and editing skills, and ideally, a bachelor's degree or relevant professional qualifications.

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What skills are crucial for a Product and Communication Writer at CVS Health?

Key skills for a Product and Communication Writer at CVS Health include proficiency in communication and branding, knowledge of Adobe Creative Suite, strong project management abilities, and the capacity for effective teamwork and problem-solving.

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What is the work environment like for a Product and Communication Writer at CVS Health?

The work environment for a Product and Communication Writer at CVS Health is supportive and collaborative, allowing you to work from home in Georgia while being part of a mission-driven team that's focused on improving health care for consumers.

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What benefits can a Product and Communication Writer expect at CVS Health?

A Product and Communication Writer at CVS Health can expect a competitive salary range, affordable medical plan options, a 401(k) plan with matching contributions, wellness programs, tuition assistance, and a comprehensive suite of benefits designed to support their physical, emotional, and financial wellness.

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Common Interview Questions for Product and Communication Writer
What inspired you to apply for the Product and Communication Writer position at CVS Health?

When answering this question, it's key to express your passion for health care and how CVS Health’s mission resonates with your values and career goals.

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How do you approach writing content for diverse audiences in health care?

Discuss how you consider the needs of different audiences, use clear and accessible language, and tailor your messaging to resonate with individuals from varying backgrounds.

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Can you describe your experience with analyzing program data?

Provide an example where you've successfully analyzed data to drive decision-making and illustrate how your insights have led to successful outcomes in past projects.

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What strategies do you use to manage project timelines and milestones?

Share your project management techniques, such as using tools for tracking progress and maintaining open communication with stakeholders to ensure deadlines are met.

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How would you handle negative feedback from stakeholders?

Discuss your approach to receiving feedback constructively, seeking clarity, and making necessary adjustments while keeping the project vision intact.

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What is your experience with branding in your previous roles?

Highlight specific projects where you successfully contributed to brand development and what you learned from those experiences.

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How do you ensure your writing aligns with the company's voice and values?

Explain your method for researching and understanding a company’s voice and how you adapt your writing style to fit seamlessly with its communications.

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Describe a challenging project you worked on and how you overcame obstacles.

Use the STAR method to describe the situation, the task at hand, the actions you took, and the results, showcasing your problem-solving skills and resilience.

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How do you stay updated on trends in health care communications?

Discuss your ongoing learning methods, such as following industry publications, attending relevant webinars, and participating in professional networks.

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What role does collaboration play in your writing process?

Emphasize the importance of teamwork in producing high-quality content, sharing how you actively seek input from colleagues to enhance your work.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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Full-time, remote
DATE POSTED
April 15, 2025

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