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Become a Luxury Brand Evaluator in Vienna (German Speaking)- Apply Now

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.

• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners:

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

• Guerlain, Sephora, L’Oréal, Givenchy

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa


What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambiance, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.

• Flexible assignments tailored to your interests.

• Compensation for your time and input, with the potential for reimbursement on purchases.

• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.

2. Complete your profile: fill out your details to 100% and get verified.

3. Get certified: pass the General Certification to access missions.

4. Apply for missions: explore assignments with brands that excite you.

5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.

• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.
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CEO of CXG
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What You Should Know About Become a Luxury Brand Evaluator in Vienna (German Speaking)- Apply Now, CXG

If you have a passion for luxury and want to turn that enthusiasm into a fulfilling career, becoming a Luxury Brand Evaluator with CXG in Vienna is the perfect opportunity for you! As a Luxury Brand Evaluator, you'll dive into the glamorous world of high-end brands like Louis Vuitton, Prada, and Bentley, offering your insights to help improve customer experiences. Your role involves discreetly assessing a variety of luxury offerings, whether it's visiting posh boutiques, purchasing online, or providing feedback on your experiences. Each visit takes just around 20 minutes, giving you the freedom to manage multiple assignments at your own pace. With frequent opportunities to work with prestigious brands across fashion, beauty, jewelry, and even automotive sectors, your voice will be instrumental in shaping the future of these luxury entities. Get ready to enjoy a role that allows for flexible scheduling and pays you for your valuable feedback, with the potential for reimbursement on purchases too! It’s a unique opportunity to work at the intersection of luxury and customer experience, all while being part of an elite community of over 80,000 evaluators globally. So, if you're observant, detail-oriented, and want to see how your assessments can influence the luxurious world around you, consider joining CXG!

Frequently Asked Questions (FAQs) for Become a Luxury Brand Evaluator in Vienna (German Speaking)- Apply Now Role at CXG
What are the responsibilities of a Luxury Brand Evaluator at CXG?

As a Luxury Brand Evaluator at CXG, your responsibilities include choosing your assignments based on your personal preferences, visiting luxury stores or evaluating online shopping experiences, carefully observing the ambiance and service quality, and providing honest feedback through questionnaires. Your insights will help renowned brands like Gucci and Tiffany & Co. enhance their customer experience.

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What qualifications do I need to apply for the Luxury Brand Evaluator position at CXG?

To apply for the Luxury Brand Evaluator role at CXG, you need to be at least 18 years old (or 21 in the United States) and a current customer of premium and luxury brands. No prior experience is required, but being punctual, organized, and detail-oriented will be essential for success in this role.

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How flexible is the Luxury Brand Evaluator position at CXG?

The Luxury Brand Evaluator position at CXG offers exceptional flexibility. Each evaluation typically takes around 20 minutes, allowing you to fit multiple assignments into your schedule. You can choose when and where you conduct evaluations, be it in-store or online, making it a great fit for those looking to balance other commitments.

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What types of brands will I be evaluating as a Luxury Brand Evaluator at CXG?

In your role as a Luxury Brand Evaluator at CXG, you'll engage with a wide array of iconic brands across industries, including fashion names like Louis Vuitton and Prada, jewelry brands such as Tiffany & Co., and automotive luxury brands like Bentley. This diversity allows you to experience the luxury market in various sectors.

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How can I start my journey as a Luxury Brand Evaluator at CXG?

To start your journey as a Luxury Brand Evaluator at CXG, you’ll need to register at live.cxg.com, complete your profile, get verified, and pass the General Certification. Once you’re certified, you can browse available missions and begin evaluating luxury brands.

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Common Interview Questions for Become a Luxury Brand Evaluator in Vienna (German Speaking)- Apply Now
What motivated you to apply for the Luxury Brand Evaluator position at CXG?

In answering this question, express your love for luxury brands and customer experience. Highlight specific experiences that draw you to evaluating high-end products, showing your passion and understanding of the luxury market.

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How do you ensure your feedback is objective and constructive?

Emphasize your skills in observation and detail-oriented analysis. Discuss how you approach evaluations with an open mind and focus on both positives and areas for improvement while being honest in your assessments.

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Can you describe a time when you had a unique customer experience?

Share a personal story about a standout luxury shopping experience that showcases your insight into customer service. Detail what made it memorable and how it impacted your perception of the brand.

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What brands do you admire and why?

List a few luxury brands that impress you, and explain what qualities you admire—be it their marketing strategies, customer engagement, or product quality. This demonstrates your knowledge and affinity for the luxury sector.

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How do you prioritize tasks when evaluating multiple brands?

Discuss your organizational skills and how you assess assignments based on deadlines and personal interest. Share any tools or methods you use to keep track of your evaluations and feedback.

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What do you think makes an excellent customer experience?

Highlight key elements such as personalized service, attention to detail, and emotional connection, especially in the luxury market. Explain why these aspects are crucial for customer satisfaction and loyalty.

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How would you deal with a difficult situation while evaluating?

Provide an example of a challenging scenario you might face during an evaluation and outline your approach to resolving it diplomatically while maintaining professionalism and objectivity.

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What qualities do you believe are important for a Luxury Brand Evaluator?

Discuss qualities such as attention to detail, reliability, and an authentic interest in luxury products. Emphasize how these traits contribute to providing valuable feedback to brands.

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How do you stay updated on trends in the luxury market?

Identify resources like luxury magazines, brand websites, and social media platforms to stay informed about market trends. Mention that being knowledgeable helps strengthen your evaluations.

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What do you hope to achieve in your role as a Luxury Brand Evaluator at CXG?

Express your desire to contribute to brands' success by offering insights, improving customer experiences, and building a comprehensive understanding of the luxury landscape. Show ambition and a strategic mindset.

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CXG helps premium and luxury brands transform experiences for meaningful impact

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Part-time, remote
DATE POSTED
December 19, 2024

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