Customer Service Rep - Steel Service, $24-36 per hour

Job Title: Customer Service Rep (Steel Service)Job Location: Saulk Village, ILSalary: $24-36 an hourRequirements: 3+ years of experience working at a Steel Service centerPosition OverviewWe are seeking a knowledgeable and proactive Customer Service Representative to join our Steel Service team. The ideal candidate will play a crucial role in ensuring customer satisfaction by managing inquiries related to production processes, material availability, and order fulfillment within the steel industry.Key Responsibilities• Act as the primary point of contact for customers regarding their orders and inquiries.• Assist customers with understanding production schedules and material availability.• Coordinate with production teams to ensure timely order fulfillment and material flow.• Provide accurate and timely reporting on order status and inventory levels.• Manage customer relationships by providing exceptional service and support, resolving issues as they arise.• Collaborate with supply chain management to optimize processes and enhance customer experience.Qualifications• High school diploma or equivalent; Bachelor's degree in business or related field preferred.• Proven experience in customer service, preferably in the manufacturing or steel industry.• Familiarity with production processes and supply chain management.• Strong communication and interpersonal skills to effectively interact with customers and team members.• Ability to analyze data and generate reports related to customer orders and inventory status.• Knowledge of metal blanking processes is a plus.BenefitsLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:Email Your Resume In Word Tokris.riegle@cybercoders.com• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KR6-1822037 -- in the email subject line for your application to be considered.***Kris Riegle - Executive RecruiterApplicants must be authorized to work in the U.S.This job was first posted by CyberCoders on 10/01/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.Copyright 1999 - 2024. CyberCoders, Inc. All rights reserved.