Property Manager I

At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved. Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents. 

The Team

The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn, and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses. Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York, and Austin.

The Role

This person will be the front-line employee working with our residents and leasing, maintenance, and construction partners to provide top-tier customer service and drive day-to-day operations of the portfolio of properties they are assigned. The Property Manager I will be assigned a portfolio, ensuring efficient operations, tenant satisfaction, and financial performance.

• Supervision: May be assigned to oversee the duties and tasks of the Assistant Property Manager, ensuring their proper execution and providing necessary support.
• Communication and Coordination: Serve as the primary liaison between Darwin Homes and assigned clients, internal teams, and external vendors. Maintain consistent communication with residents and ancillary services.
• Property Management: Oversee the properties within the assigned portfolio, assist leasing staff with move-in processes, and handle client escalations. Work cross functionally with other departments to drive portfolio performance. 
• Repairs and Maintenance: Organize and coordinate repairs and maintenance for properties in the portfolio. Conduct and coordinate routine property inspections as needed.
• Rent Collection and Policy Adherence: Focus on rent collection throughout the month, adhering to stringent collections policies.
• Resident Relations: Represent the company professionally to current and prospective residents, emphasizing customer-first service. Assist in resident relations programs and prepare residents for tenancy with the company.
• Market Awareness: Stay informed about local market conditions, trends, and competition to position the company effectively.
• Lease Management: Work with existing residents to renew leases, transfer to other properties, and foster brand loyalty. Collaborate with internal and external counsel to manage eviction processes.
• Legal Compliance: Ensure adherence to all relevant local, state, and federal laws, including Fair Housing, ADA, and Fair Credit Reporting Act regulations

• 2+ year of Property Management experience
• High School Diploma or GED
• Active Real Estate License. Holding an active license in multiple states is preferred.
• Experience using YARDI preferred
• Bilingual in English and Spanish preferred

Darwin Homes, Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.